Decisions

The Information Commissioner publishes* the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders and her decisions on applications for permission to decline to act on an access request, please visit Frequently asked questions.

Other Corporate publications are available on the website.

* Note

Please note that under subsection 37(3.2) of the Act, final reports cannot be published prior to the expiration of the timelines for applications for judicial review before the Federal Court.

Final reports may only be published a minimum of 36 business days after the date of the final report. When third parties and/or the Privacy Commissioner receive a copy of a final report, the report may only be published 46 business days after the date of the final report.

Filters
Decision Type

1272 decisions found

Dec 22
2025

Privy Council Office, 5825-01187

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00186
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request 36 business days following the date of the final report.
Read more
Dec 22
2025

Transport Canada, 5825-00801

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00514
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than April 15, 2027. I also recommend that the Minister of Transport: * develop processes and procedures to ensure that Transport Canada’s OPIs will abide to their responsibilities and provide responsive records to the ATIP office in a timely manner; and * develop performance indicators to hold its officials accountable for delays in providing responsive records to Transport Canada’s ATIP office.
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Dec 16
2025

Transport Canada, 5825-02190

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00603
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business day following the date of the final report. On November 27, 2025, I issued my initial report to the Minister, setting out my order. On December 9, 2025, the Manager of Access to Information and Privacy gave me notice that Transport Canada would likely be in a position to comply with the order. I remind the Minister that, if he does not intend to fully implement my order, he must apply to the Federal Court for a review by the deadline set out below.
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Dec 16
2025

Canadian Human Rights Commission, 5825-01770

Institution
Canadian Human Rights Commission
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2025-00011
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following receipt of the final report.
Read more
Dec 16
2025

Crown-Indigenous Relations and Northern Affairs Canada, 5825-01143

Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
CIRNAC-A-2025-00016
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request 36 business days following the date of the final report.
Read more
Dec 16
2025

Global Affairs Canada, 5824-04269

Institution
Global Affairs Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00009
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of this final report.
Read more
Dec 16
2025

National Defence, 5824-03849

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-01776
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than March 31, 2027
Read more
Dec 9
2025

Privy Council Office (Re), 2025 OIC 61

Institution
Privy Council Office
Section of the Act
30(1)(a)
Decision Type
Order
Final report
Summary

The complainant alleged that the Privy Council Office (PCO) did not conduct a reasonable search in response to an access request under the Access to Information Act for All documents, memoranda, e-mails, correspondence, briefing notes, text messages, messages on Microsoft Teams or any other messaging platform, and any other records, including drafts, from April 1, 2024, to the present, respecting allegations concerning the ethics of an individual in relation to their associations with other individuals and organizations.

The allegation falls within paragraph 30(1)(a) of the Act.

The investigation determined that not all of the responsible Offices of Primary Interest were tasked for the responsive records. PCO was unable to show that it conducted a reasonable search for all of the records responsive to the access request. A search by an Office of Primary Interest that was not initially tasked, located 142 pages of records relevant to the request.

The Information Commissioner ordered that PCO provide the subsequent response to the access request no later than 36 business days after the date of the Final Report.

PCO gave notice to the Commissioner that it would be implementing the order.

The complaint is well founded.

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Dec 8
2025

National Defence, 5825-01136

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2025-00463
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 60 business days following the date of the final report.
Read more
Dec 8
2025

Privy Council Office, 5824-03815

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00531
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days after the date of the final report.
Read more
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