Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

699 decisions found

Jun 11
2024

Canada Post, 5823-01305

Institution
Canada Post
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
N/A
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request as soon as possible but no later than the 36th business day after receipt of the final report.
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Jun 11
2024

Veterans Affairs Canada, 5823-01799

Institution
Veterans Affairs Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-00055
Did the institution give notice it would implement the order?
No response
Summary
Order: provide a complete response to the access request no later than the 36th business day following the receipt of my final report.
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Jun 11
2024

National Defence (Re), 2024 OIC 31

Institution
National Defence
Section of the Act
10(3)
Decision Type
Recommendation
Order
Final report
Summary

The complainant alleged that National Defence did not respond to an access request within the 30‑day period set out in section 7 of the Access to Information Act. The request was for all documents relating to the course of action of Operation Aegis. The allegation falls under paragraph 30(1)(a) of the Act.

The Information Commissioner concluded that National Defence did not meet its obligation to respond within the 30-day period and that it is deemed to have refused access to the requested records pursuant to subsection 10(3). The Information Commissioner found that the delay taken by the Office of Primary Interest, Canadian Forces Intelligence Command, to retrieve all relevant records was unacceptable.

The Information Commissioner ordered the Minister of National Defence to provide a complete response to the access request no later than the 60th business day following the date of the final report.

The Information Commissioner recommended that the Minister of National Defence develop proper processes and procedures to ensure that National Defence’s Offices of Primary Interest will abide to their responsibilities to provide responsive records in a timely fashion to the Directorate Access to Information and Privacy.

The Information Commissioner also recommended that the Minister of National Defence develop performance indicators to hold its senior officials accountable for delays in providing responsive records to the Directorate Access to Information and Privacy.

The Information Commissioner was notified that National Defence would not be providing a response by the date set out in the order, further stating that National Defence would be initiating judicial proceedings once the final report was issued.

The complaint it well founded.

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Jun 10
2024

Health Canada, 5821-06168

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-000973
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request by March 31, 2025.
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Jun 10
2024

Environment and Climate Change Canada, 5823-03090

Institution
Environment and Climate Change Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
2023-01261
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request as soon as possible but no later than August 1, 2024.
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Jun 10
2024

Health Canada, 5823-02885

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-000803
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than August 15, 2024.
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Jun 3
2024

Social Sciences and Humanities Research Council of Canada (Re), 2024 OIC 35

Institution
Social Sciences and Humanities Research Council
Section of the Act
19(1)
20(1)(b)
20(1)(c)
20(1)(d)
21
Decision Type
Recommendation
Order
Final report
Summary

The complainant alleged that the Social Sciences and Humanities Research Council of Canada (SSHRC) had improperly withheld information under paragraph 16(2)(c) (facilitating the commission of an offence), subsection 19(1) (personal information), and paragraphs 20(1)(c) (financial impact on a third party), 20(1)(d) (negotiations by a third party), 21(1)(a) (advice or recommendation) and 21(1)(b) (accounts of consultations or deliberations) of the Access to Information Act in response to an access request. The request was for information related to the Canada Research Chairs’ Equity, Diversity and Inclusion (EDI) Public Accountability and Transparency Requirements. The allegation falls within paragraph 30(1)(a) of the Act.

The application of paragraph 16(2)(c) was removed from the scope of the complaint.

During the investigation, SSHRC decided to also rely on paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information) to withhold some information.

SSHRC showed that the information withheld under subsection 19(1) met all the requirements of the exemption.

SSHRC could not show that other information met the requirements of paragraphs 20(1)(b), 20(1)(c) and 20(1)(d).

Information of a factual or objective nature also did not meet the requirements of paragraphs 21(1)(a) and 21(1)(b).

The Information Commissioner ordered SSHRC to disclose all the redacted information, except information that meets the requirements of subsection 19(1) and/or paragraphs 21(1)(a) and/or 21(1)(b).

SSHRC gave notice to the Commissioner that it would implement the order.

The complaint is well founded.

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May 22
2024

Privy Council Office, 5821-01731

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-00207
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on or before July 31, 2024.
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May 22
2024

Health Canada, 5823-00566

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-002140
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than February 12, 2025.
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May 22
2024

Privy Council Office, 5821-01730

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-00204
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on or before July 31, 2024.
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