Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders and her decisions on applications for permission to decline to act on an access request, please visit Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

979 decisions found

Feb 12
2025

Canadian Security Intelligence Service, 5824-01591

Institution
Canadian Security Intelligence Service
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
117-2024-69 EA2024_0070740
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 60th business day following the date of the final report.
Read more
Feb 11
2025

Transport Canada, 5824-01891

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00289
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following the date of the final report.
Read more
Feb 11
2025

Canada Revenue Agency (Re), 2025 OIC 5

Institution
Canada Revenue Agency
Section of the Act
19(1)
Decision Type
Final report
Summary

The complainant alleged that Canada Revenue Agency (CRA) had improperly withheld information under subsection 19(1) (personal information) of the Access to Information Act. This was in response to a request for time sheets of CRA employees from April 19 – May 3, 2023. The allegation falls within paragraph 30(1)(a) of the Act.

CRA showed that the time span of the information requested coincided with the period of the Public Service Alliance of Canada labour strike. As a result, the release of the User ID and PRI, if disclosed alongside the other time sheet information, would reveal an employee’s personal choice to either participate in the strike or cross the picket line.

CRA was not able to demonstrate that that there is a serious possibility that disclosing the remaining time sheet information would lead to the identification of the individuals to whom the information relates.

The Information Commissioner ordered that CRA disclose the information that does not meet the requirements of 19(1).

CRA gave notice to the Commissioner that it would partially implement the order.

The complaint is well founded.

Read more
Feb 10
2025

Port Alberni Port Authority (Re), 2025 OIC 6

Institution
Port Alberni Port Authority
Section of the Act
20(1)(c)
Decision Type
Final report
Summary

The complainant alleged that Port Alberni Port Authority (PAPA) had improperly withheld information under paragraphs 18(a) (government financial, commercial, scientific or technical information) and 18(b) (competitive position of government institutions or negotiations by government institutions), subsection 19(1) (personal information), and paragraphs 20(1)(b) (confidential third-party financial, commercial, scientific or technical information) and 20(1)(c) (financial impact on a third party) of the Access to Information Act in response to an access request about the lease of equipment.

The complainant also alleged that PAPA had not conducted a reasonable search for records in response to that access request.

Both allegations fall under paragraph 30(1)(a) of the Act.

PAPA could not show that the information met the requirements of paragraph 20(1)(c).

PAPA showed it conducted a reasonable search for records.

The Information Commissioner ordered PAPA to disclose the redacted information.

PAPA gave notice to the Commissioner that it would implement the order.

The complaint is well founded.

Read more
Feb 7
2025

Canada Revenue Agency, 5823-04537

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-175225
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than on the 60th day following the date of this final report.
Read more
Feb 6
2025

Communications Security Establishment Canada, 5824-02675

Institution
Communications Security Establishment Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00030
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than May 30, 2025.
Read more
Feb 6
2025

Communications Security Establishment Canada, 5824-02674

Institution
Communications Security Establishment Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00028
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than May 30, 2025.
Read more
Feb 6
2025

National Research Council Canada (Re), 2025 OIC 4

Institution
National Research Council
Section of the Act
20(1)(a)
20(1)(c)
20(1)(d)
Decision Type
Final report
Summary

The complainant alleged that the National Research Council Canada (NRC) had improperly withheld information on specific pages under paragraphs 20(1)(d) (negotiations by a third party), 21(1)(a) (advice or recommendations), 21(1)(c) (positions or plans developed for negotiations) and section 23 (solicitor-client privilege) of the Access to Information Act in response to an access request. The request was for records pertaining to negotiations with the Professional Institute of the Public Service of Canada (PIPSC) regarding the conversion of overtime into leave following the December 2021 shutdown. The allegation falls under paragraph 30(1)(a) of the Act.

The NRC could not show that it met all the requirements of paragraph 20(1)(d), paragraph 21(1)(a) and paragraph 21(1)(c), but it did show that it met the requirements of section 23.

The Information Commissioner ordered that the NRC disclose some information originally withheld under paragraph 20(1)(d), and paragraphs 21(1)(a) and 21(1)(c).

The NRC gave notice to the Commissioner that it would be implementing the order.

The complaint is well founded.

Read more
Feb 1
2025

Decision pursuant to 6.1, 2025 OIC 8

Institution
-
Section of the Act
6.1
Decision Type
Declining to act on a request
Summary

An institution submitted an application seeking the Information Commissioner’s approval to decline to act on two access requests under subsection 6.1(1) of the Access to Information Act. In the institution’s opinion, the access requests constitute an abuse of the right to make a request.

The Commissioner finds that the institution did not establish that the access requests are an abuse of the right to make a request.

The application is denied.

Read more
Jan 29
2025

Public Health Agency of Canada, 5824-01102

Institution
Public Health Agency of Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
PHAC-A-2024-000010
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 60th business day after the date of the final report.
Read more
Date modified:
Submit a complaint