Decisions

The Information Commissioner publishes* the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders and her decisions on applications for permission to decline to act on an access request, please visit Frequently asked questions.

Other Corporate publications are available on the website.

* Note

Please note that under subsection 37(3.2) of the Act, final reports cannot be published prior to the expiration of the timelines for applications for judicial review before the Federal Court.

Final reports may only be published a minimum of 36 business days after the date of the final report. When third parties and/or the Privacy Commissioner receive a copy of a final report, the report may only be published 46 business days after the date of the final report.

Filters
Decision Type

1138 decisions found

Aug 18
2025

Correctional Service Canada (Re), 2025 OIC 43

Institution
Correctional Service of Canada
Section of the Act
19(1)
Decision Type
Final report
Summary

The complainant alleged that the Correctional Service of Canada (CSC) had improperly withheld information under subsection 19(1) (personal information) of the Access to Information Act. This was in response to an access request for emails sent to and from the Warden at Millhaven Institution containing the words “outbreak”, “covid”, “mask”, isolate”, “lockdown” or “Structured Intervention Units (SIU)” between April 19 and 25, 2021. The allegation falls within paragraph 30(1)(a) of the Act. The investigation confirmed that portions of the withheld information such as names and contact information of staff and offenders for the purpose of COVID-19 contract tracing, performance appraisals, information related to intra-regional transfers and the names and birthdates of offenders, as well as details regarding an offender’s criminal history met the requirements of subsection 19(1). The Information Commissioner ordered CSC to disclose the information that does not meet the requirements of subsection 19(1), such as the type of incidents in the situation reports. CSC gave notice to the Commissioner that it would implement the order. The complaint is well founded.

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Aug 12
2025

Canadian Security Intelligence Service, 5824-04284

Institution
Canadian Security Intelligence Service
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
117-2024-328
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days after the date of the final report.
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Aug 8
2025

National Defence, 5825-00359

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-02325
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
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Aug 8
2025

National Defence, 5825-00269

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-02421 (EA2025_0110144)
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
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Aug 8
2025

Privy Council Office, 5824-04072

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-00961
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
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Aug 8
2025

Privy Council Office, 5824-03840

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00334
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final response.
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Aug 6
2025

National Defence, 5824-04458

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-02007
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
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Aug 6
2025

Privy Council Office, 5824-04457

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00376
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
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Aug 6
2025

Privy Council Office, 5824-04321

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00586 / TSK
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
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Aug 6
2025

National Defence, 5824-04205

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-01102
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 60 business days following the date of the final report.
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