Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders and her decisions on applications for permission to decline to act on an access request, please visit Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

1023 decisions found

May 2
2025

Royal Canadian Mounted Police (Re), 2025 OIC 31

Institution
Royal Canadian Mounted Police
Section of the Act
15(1)
16(2)c)
17
19(1)
21
30(1)(a)
Decision Type
Order
Final report
Summary

The complainant alleged that the Royal Canadian Mounted Police (RCMP) had improperly withheld information under section 17 (safety of individuals), subsections 15(1) (national security) and 19(1) (personal information), and paragraphs 16(2)(c) (facilitating the commission of an offence), 21(1)(a) (advice or recommendations) and 21(1)(b) (accounts of consultations or deliberations) of the Access to Information Act in response to an access request. The request was for all records regarding the work of the Special Joint Committee on the Declaration of Emergency.

The complainant also alleged that the RCMP did not conduct a reasonable search for records in response to the same access request. Both allegations fall under paragraph 30(1)(a) of the Act.

During the investigation, the complainant decided to limit the scope of the exemptions allegation to the application of paragraphs 21(1)(a) and (b) to withhold information on three specific pages of the responsive records.

The RCMP showed that it met the requirements of paragraphs 21(1)(a) and (b) and reasonably exercised its discretion to decide whether to disclose the information. The RCMP did not conduct a reasonable search for records, conceding that it did not task all record holders or use all relevant search terms.

The Information Commissioner ordered that the RCMP provide a new response to the complainant and give access to any records located by additional searches, unless access may be refused under a specific provision(s) the Act. The RCMP gave notice to the Commissioner that it would implement the order. The complaint is well founded.

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Apr 30
2025

National Defence, A-2024-00625

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-02314
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
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Apr 29
2025

Royal Canadian Mounted Police (Re), 2025 OIC 29

Institution
Royal Canadian Mounted Police
Section of the Act
13(1)
19(1)
23
Decision Type
Order
Final report
Summary

The complainant alleged that the Royal Canadian Mounted Police (RCMP) improperly withheld information under subsections 13(1) (confidential information from government bodies), 19(1) (personal information) and section 23 (solicitor-client privilege) of the Access to Information Act. This was in response to an access request for information related to the complainant on or around late 2000. The allegation falls within paragraph 30(1)(a) of the Act.

The investigation confirmed that the information withheld under subsection 19(1), section 23, and portions of information withheld under subsection 13(1) met the requirements for exemption. However, the Information Commissioner concluded that some of the withheld information did not meet the requirements of subsection 13(1). She also concluded that the RCMP had not taken reasonable steps to seek the consent of the government bodies from whom the information was obtained to disclose the information that qualified for exemption under subsection 13(1), as is required by subsection 13(2). 

The Commissioner ordered the RCMP to disclose the information that does not meet the requirements of subsection 13(1). The Commissioner also ordered the RCMP to seek consent of the government bodies pursuant to subsection 13(2) and, if given, reasonably exercise discretion to decide whether to release the information.

The RCMP gave notice to the Commissioner that it would implement the order.

The complaint is well founded.

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Apr 23
2025

Canada Revenue Agency, A-2024-182041

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-01947
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request by no later than June 30, 2025.
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Apr 23
2025

Canada Revenue Agency, A-2024-182038

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-01946
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request by no later than June 30, 2025.
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Apr 23
2025

Canada Revenue Agency, A-2024-182032

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-01945
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request by no later than June 30, 2025.
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Apr 23
2025

Canada Revenue Agency, A-2024-182024

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-01944
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request by no later than October 31, 2025.
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Apr 23
2025

Canada Revenue Agency, A-2024-182015

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-01943
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than June 30, 2025.
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Apr 17
2025

National Defence, A-2024-00808

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-02420
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 60 business days following that date of the final report
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