Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

699 decisions found

Jul 17
2024

Canada Border Services Agency (Re), 2024 OIC 43

Institution
Canada Border Services Agency
Section of the Act
16(2)
Decision Type
Final report
Summary

The complainant alleged that the Canada Border Services Agency (CBSA) had improperly withheld information under subsection 16(2) (facilitating the commission of an offence) of the Access to Information Act in response to an access request. The request was for the complete source code for the ArriveCAN application. The allegation falls under paragraph 30(1)(a) of the Act.

CBSA provided evidence to demonstrate that disclosure of the source code could be used by malicious actors to either hack the application, pose as the ArriveCAN application in the App Store/Google Play Store or to expose a security vulnerability which would place the personal information of individuals at risk.

CBSA also provided evidence that it considered relevant factors such as the public interest in disclosure, the sensitive nature of the information collected by the application and the purpose of the Act when exercising its discretion pursuant to subsection 16(2).

The complaint is not well founded.

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Jul 16
2024

Health Canada, 5823-04402

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-001367
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following the date of the final report.
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Jul 16
2024

Health Canada, 5823-02856

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-000827
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than March 31, 2025.
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Jul 16
2024

Global Affairs Canada, 5823-02375

Institution
Global Affairs Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-01587
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following the receipt of my final report.
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Jul 16
2024

Royal Canadian Mounted Police (Re), 2024 OIC 42

Institution
Royal Canadian Mounted Police
Section of the Act
16(1)(a)
Decision Type
Final report
Summary

The complainant alleged that the Royal Canadian Mounted Police (RCMP) had improperly withheld information under paragraph 16(1)(a) (investigate bodies) of the Access to Information Act in response to an access request for the investigation reports into the deaths of two individuals. The allegation falls within paragraph 30(1)(a) of the Act. 

The RCMP showed that it met all the requirements of these exemptions. Furthermore, the Information Commissioner is satisfied that the RCMP considered all relevant factors and reasonably exercised its discretion to decide not to release the information. That being said, the Commissioner continues to recommend that consideration be given to amending section 26 of the Privacy Act and section 19 of the Access to Information Act (sections relating to personal information), in order to give the head of an institution the discretion to disclose personal information about a deceased individual to a parent or close relative for compassionate reasons, as is currently possible in several provinces. 

The complaint is not well founded.

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Jul 11
2024

Global Affairs Canada, 5823-03309

Institution
Global Affairs Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-00583
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following the receipt of my final report.
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Jul 11
2024

Library and Archives Canada, 5822-07749

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-07814 (SP37119)
Did the institution give notice it would implement the order?
Yes
Summary
Order:provide a complete response to the access request on the 36th business day following the date of the final report.
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Jul 11
2024

Library and Archives Canada, 5822-07240

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-06124
Did the institution give notice it would implement the order?
Yes
Summary
Order:provide a complete response to the access request on the 72nd business day following the date of the final report.
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Jul 11
2024

Library and Archives Canada, 5822-07239

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-06123
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report
Read more
Jul 11
2024

Library and Archives Canada, 5822-07238

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-06121
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 72nd business day following the date of the final report
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