Information Commissioner’s guidance
Helpful information on how we approach investigations and interpret the Access to Information Act.
Procedures
- New procedures in response to the passage of Bill C-58 New
- PROCESS: Seeking the Information Commissioner’s approval to decline to act on an access request New
- Investigator’s Guide to Interpreting the Act
- Investigating exemption and missing records complaints submitted together
- Initial request for documentation from institutions
- Timeframe for filing a complaint
- Investigations of Complaints involving the exemption for third-party information
- Infographic: Exemption and/or exclusion complaints
- Infographic: Missing records complaints
Interpretation
- Seeking the Information Commissioner’s approval to decline to act on an access request New
- Exercise of discretion
- Investigator's Guide to Interpreting the ATIA
Investigations
- 2017-2018 Investigations
- 2016-2017 Investigations
- 2015-2016 Investigations
- 2014-2015 Investigations
- 2013-2014 Investigations
- 2012-2013 Investigations
- 2011-2012 Investigations
- 2010-2011 Investigations
Frequently asked questions
NOTE: Guidance documents explain the Office of the Information Commissioner (OIC) standard investigative procedures. The OIC may in its discretion depart from any of its investigative procedures where it is just and appropriate to do so.