Information Commissioner’s guidance
Helpful information on how we approach investigations and interpret the Access to Information Act.
Process
- 9 Tips for ATIP-Friendly Email Management from the Office of the Information Commissioner. New
- Seeking the Information Commissioner’s approval to decline to act on an access request New
- New procedures in response to the passage of Bill C-58 (under review)
- Investigator’s Guide to Interpreting the Act
- Investigating exemption and missing records complaints submitted together
- Initial request for documentation from institutions
- Timeframe for filing a complaint (under review)
- Investigations of complaints involving the exemption for third-party information (under review)
- Exemption and/or exclusion complaints infographic
- Missing records complaints infographic
Interpretation
- Seeking the Information Commissioner’s approval to decline to act on an access request
- Exercise of discretion
- Investigator's Guide to Interpreting the Act
- Decisions
Frequently asked questions
NOTE: Guidance documents explain the Office of the Information Commissioner (OIC) standard investigative procedures. The OIC may in its discretion depart from any of its investigative procedures when it is just and appropriate to do so.