Decisions

The Information Commissioner publishes* the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders and her decisions on applications for permission to decline to act on an access request, please visit Frequently asked questions.

Other Corporate publications are available on the website.

* Note

Please note that under subsection 37(3.2) of the Act, final reports cannot be published prior to the expiration of the timelines for applications for judicial review before the Federal Court.

Final reports may only be published a minimum of 36 business days after the date of the final report. When third parties and/or the Privacy Commissioner receive a copy of a final report, the report may only be published 46 business days after the date of the final report.

Filters
Decision Type

1195 decisions found

Jan 8
2026

Library and Archives Canada (Re), 2026 OIC 4

Institution
Library and Archives Canada
Section of the Act
30(1)(a)
Decision Type
Final report
Summary

The complainant alleged that Library and Archives Canada (LAC) did not respond to an access request for various information relating to the Metis Nation in Canada, Treaties and the Native Women’s Association of Canada, within the 30day period set out in section 7 of the Access to Information Act.

The allegation falls under paragraph 30(1)(a) of the Act.

The investigation determined that the access request was too broad and expansive and was not specific enough that any targeted record or records could, with a reasonable effort, be identified. Responding to the access request as written would require LAC to undertake historical and legal research that goes beyond reasonable efforts to identify responsvie records. As a result, since the request did not meet the requirements of section 6, LAC was not required to respond to the access request and LAC was therefore not in deemed refusal pursuant to subsection 10(3).

The complaint is not well founded.

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Jan 6
2026

Crown-Indigenous Relations and Northern Affairs Canada (Re), 2026 OIC 3

Institution
Crown-Indigenous Relations and Northern Affairs / Indigenous Services
Section of the Act
9(1)
Decision Type
Order
Final report
Summary

The complainant alleged that Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC) took an extension for an unreasonable amount of time under subsection 9(1) of the Access to Information Act, and that it improperly processed two requests as one. The request was for updated Consultation Agreement between Canada and the MNA and related documents from January 1, 2024, to May 20, 2025. The allegation falls under paragraph 30(1)(c) of the Act.

The Information Commissioner concluded that the time extension taken by CIRNAC was unreasonable. In particular, a consultation with 12 pages of records was sent to the Department of Justice (Justice) with a response time of an estimated 90 days, based on Justice’s service standards. In the absence of any additional complexity, the Information Commissioner determined that the 90-day timeline was not justified.

The Information Commissioner concluded that it was not unreasonable for CIRNAC to treat the request as singular, in the circumstances of this request.

The Information Commissioner ordered that CIRNAC provide a complete response to the access request no later than 36 business days following the date of the final report.

CIRNAC gave notice to the Commissioner that it would be implementing the order.

The complaint is well founded.

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Dec 23
2025

Privy Council Office (Re), 2026 OIC 1

Institution
Privy Council Office
Section of the Act
30(1)(a)
Decision Type
Recommendation
Order
Final report
Summary

The complainant alleged that the Privy Council Office (PCO) had improperly withheld information under subsection 13(1) (confidential information from government bodies) and subsection 15(1) (international affairs, national security, defence), and subsection 24(1) (disclosure restricted by another law) of the Access to Information Act in response to an access request for any reports or briefings, dated January 1, 1988 to January 31, 1989, prepared by the Intelligence Advisory Committee (IAC) dealing with global warming or climate change, including any preliminary drafts, as well as the minutes of any meetings of the IAC where such reports were discussed.

The Office of the Information Commissioner concluded that the information did not meet the requirements of the exemptions, in particular that PCO failed to demonstrate that the information was obtained from a foreign government, or that disclosure of the information could result in harm to the conduct of international affairs or the defence of Canada.

The complaint is well founded.

The Information Commissioner ordered PCO to disclose the responsive records in their entirety and provide a new response no later than 36 business days following the date of the final report.

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Dec 23
2025

Employment and Social Development Canada (Re), 2026 OIC 2

Institution
Employment and Social Development Canada
Section of the Act
30(1)(a)
Decision Type
Order
Final report
Summary

The complainant alleged that Employment and Social Development Canada (ESDC) did not conduct a reasonable search for records in response to an access request under the Access to Information Act. The request was for records related to complaints submitted to ESDC’s Labour Program. The allegation falls under paragraph 30(1)(a) of the Act.

As a result of the investigation, ESDC conducted additional searches and confirmed that further responsive records exist. ESDC advised that it intends to provide a supplemental release to the complainant.

The Information Commissioner ordered that ESDC process the additional records and provide a new response no later than 36 business days following the date of the final report. ESDC gave notice to the Commissioner that it would implement the orders. The complaint is well founded.

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Dec 9
2025

Privy Council Office (Re), 2025 OIC 61

Institution
Privy Council Office
Section of the Act
30(1)(a)
Decision Type
Order
Final report
Summary

The complainant alleged that the Privy Council Office (PCO) did not conduct a reasonable search in response to an access request under the Access to Information Act for All documents, memoranda, e-mails, correspondence, briefing notes, text messages, messages on Microsoft Teams or any other messaging platform, and any other records, including drafts, from April 1, 2024, to the present, respecting allegations concerning the ethics of an individual in relation to their associations with other individuals and organizations.

The allegation falls within paragraph 30(1)(a) of the Act.

The investigation determined that not all of the responsible Offices of Primary Interest were tasked for the responsive records. PCO was unable to show that it conducted a reasonable search for all of the records responsive to the access request. A search by an Office of Primary Interest that was not initially tasked, located 142 pages of records relevant to the request.

The Information Commissioner ordered that PCO provide the subsequent response to the access request no later than 36 business days after the date of the Final Report.

PCO gave notice to the Commissioner that it would be implementing the order.

The complaint is well founded.

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Dec 5
2025

Transport Canada (Re), 2025 OIC 62

Institution
Transport Canada
Section of the Act
30(1)(a)
Decision Type
Recommendation
Order
Final report
Summary

The complainant alleged that Transport Canada improperly withheld information under paragraph 16(1)(c) (conduct of investigations), subsection 19(1) (personal information), paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information), paragraph 20(1)(d) (negotiations by a third party); and paragraph 21(1)(b) (accounts of consultations or deliberations) of the Access to Information Act in response to an access request. The allegation falls under paragraph 30(1)(a) of the Act. The access request was for records related to a collision between a vessel and a seaplane in Vancouver, British Columbia on June 8, 2024.

Transport Canada could not show that it met all the requirements of these exemptions, apart from a limited amount of information meeting all four requirements of paragraph 20(1)(b). Transport Canada did not provide any information indicating that it had considered its obligation to exercise its discretion under subsection 20(6) to decide whether to disclose the information.

The Information Commissioner ordered that Transport Canada disclose certain information where the parties had not demonstrated that the requirements of the exemptions were met. Transport Canada gave notice to the Commissioner that it would likely be in a position to comply with the order. The complaint is well founded.

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Dec 5
2025

Privy Council Office (Re), 2025 OIC 58

Institution
Privy Council Office
Section of the Act
30(1)(a)
Decision Type
Order
Final report
Summary

The complainant alleged that the Privy Council Office (PCO) did not conduct a reasonable search in response to an access request under the Access to Information Act for All documents, memoranda, e-mails, correspondence, briefing notes, text messages, messages on Microsoft Teams or any other messaging platform, and any other records, including drafts, from July 25, 2023, to the present.

The allegation falls within paragraph 30(1)(a) of the Act.

The investigation determined that one Office of Primary Interest did not retrieve all relevant records when it was tasked to do so. PCO was unable to show that it conducted a reasonable search for all of the records responsive to the access request. An additional search conducted during the investigation resulted in an additional 26 pages of relevant records being located and processed.

The Information Commissioner ordered that PCO provide the subsequent response to the access request no later than 36 business days after the date of the Final Report.

PCO gave notice to the Commissioner that it would be implementing the order.

The complaint is well founded.

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Dec 3
2025

Library and Archives Canada (Re), 2025 OIC 60

Institution
Library and Archives Canada
Section of the Act
13(1)
15(1)
Decision Type
Final report
Summary

The complainant alleged that Library and Archives Canada (LAC) had improperly withheld information under subsection 13(1) (confidential information from government bodies) and subsection 15(1) (international affairs, national security, defence) of the Access to Information Act in response to an access request for Joint Intelligence Committee Intelligence for the North American Aerospace Defense Command (NORAD) [1958-63].

During the investigation, LAC provided two supplementary releases to the complainant; however, LAC maintained some exemptions on the basis that the information was provided to Canada in confidence by NORAD.

The Office of the Information Commissioner concluded that, for the purposes of paragraph 13(1)(b), NORAD is an international organization of states or an institution thereof.

The complaint is well founded, because not all of the information LAC exempted under subsection 13(1) and subsection 15(1) when it originally responded to the access request met the requirements of the exemptions.

An order is not necessary, however, since LAC subsequently disclosed some information that was previously exempted and since the remaining withheld information meets the requirements of subsection 13(1).

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Nov 27
2025

Public Safety Canada, 5824-00868

Institution
Public Safety Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00030
Did the institution give notice it would implement the order?
Yes
Summary
Order : provide a complete response to the access request no later than January 15, 2026
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Nov 26
2025

Library and Archives Canada, 5825-00547

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00663
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
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