Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders and her decisions on applications for permission to decline to act on an access request, please visit Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

1024 decisions found

May 27
2025

Privy Council Office, A-2023-01029

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-03047
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
Read more
May 27
2025

Privy Council Office, A-2023-00784

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-03025
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
Read more
May 23
2025

National Defence, A-2024-00880

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-04560
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
Read more
May 23
2025

National Defence, A-2024-01148

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-03455
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 60 business days following the date of the final report.
Read more
May 23
2025

Canadian Security Intelligence Service, 117-2023-797

Institution
Canadian Security Intelligence Service
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-03046
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
Read more
May 23
2025

Privy Council Office, A-2023-00783

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-03024
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
Read more
May 21
2025

Privy Council Office, A-2023-01052

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-02680
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 60 business days following the date of the final report.
Read more
May 21
2025

Global Affairs Canada, A-2023-03561

Institution
Global Affairs Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-02677
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
Read more
May 20
2025

Canada Mortgage and Housing Corporation (Re), 2025 OIC 30

Institution
Canada Mortgage and Housing Corporation
Section of the Act
18
19(1)
20(1)(b)
20(1)(c)
20(1)(d)
21
Decision Type
Order
Final report
Summary

The complainant alleged that the Canada Mortgage and Housing Corporation (CMHC) had improperly withheld information under the following provisions of the Access to Information Act:

  • paragraph 18(a) (government financial, commercial, scientific or technical information);
  • paragraph 18(b) (competitive position of government institutions, negotiations by government institutions);
  • subsection 19(1) (personal information);
  • paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information);
  • paragraph 20(1)(c) (financial impact on a third party);
  • paragraph 20(1)(d) (negotiations by a third party);
  • paragraph 21(1)(a) (advice or recommendations); and
  • paragraph 21(1)(b) (accounts of consultations or deliberations).

This was in response to an access request for all records regarding mortgage loans inadvertently insured and/or sold by the Laurentian Bank of Canada (Laurentian Bank or the bank) under its securitization program, including but not limited to information that was more particularly described (i.e. in 8 bullet points). The allegation falls under paragraph 30(1)(a) of the Act.

CMHC released some information during the investigation. Following the supplementary release, a limited number of partially-withheld records remained at issue and CMHC only maintained exemptions under subsection 20(1) (third-party information). The parties did not demonstrate that the requirements of the applied exemptions were met for some of the third-party information at issue.

The Information Commissioner ordered that CMHC disclose certain information where the parties had not demonstrated that the requirements of the exemptions were met. CMHC gave notice to the Commissioner that it would not comply with parts of the order and would apply to the Federal Court under subsection 41(2) of the Act. The complaint is well founded.

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May 15
2025

Department of Justice Canada, A-2023-00380

Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-03048
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
Read more
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