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Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

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Decision Type

904 decisions found

Jan 22
2025

Correctional Service Canada (Re), 2025 OIC 2

Institution
Correctional Service of Canada
Section of the Act
30(1)(a)
Decision Type
Final report
Summary

The complainant alleged that Correctional Service Canada (CSC) had improperly withheld information under subsection 19(1) (personal information) as well as several other provisions of the Access to Information Act in response to an access request. The request was for the entire CSC and Parole Board of Canada institutional file of a named inmate. The allegation falls under paragraph 30(1)(a) of the Act.

The records contain detailed, intimate and sensitive personal information relating to the inmate and other individuals. CSC showed that it had met all the requirements of subsection 19(1) when withholding this information. In addition, it showed, among other things, that it either did not receive or determined it was not appropriate to ask for the consent of the individuals to whom the information relates to disclose it, and that the public interest did not outweigh the invasion of privacy that would result from disclosure. As a result, CSC did not have to exercise its discretion to decide whether to disclose the information. The complaint is not well founded.

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Jan 21
2025

National Defence, 5824-01948

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00378
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
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Jan 21
2025

National Defence, 5824-01881

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00636
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report
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Jan 21
2025

National Defence, 5824-01879

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00633
Summary
Order: provide a complete response to the access request no later than 60 days following the date of the final report.
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Jan 21
2025

National Defence, 5824-01785

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00522
Summary
Order: provide a complete response to the access request no later than 60 business days following the date of the final report.
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Jan 20
2025

National Defence, 5824-02053

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00517
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
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Jan 20
2025

National Defence, 5824-01742

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00422
Summary
Order: provide a complete response to the access request no later than 60 business days after the date of the final report.
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Jan 20
2025

National Defence, 5824-01399

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00348
Summary
Order: provide a complete response to the access request no later than 36 business days after the date of the final report.
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Jan 20
2025

National Defence, 5824-01344

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00199
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days after the date of the final report.
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Jan 20
2025

National Defence, 5824-01068

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00223
Summary
Order: provide a complete response to the access request no later than 60 business days after the date of the final report.
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