Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

540 decisions found

Jan 24
2024

Department of Justice Canada, 5822-03541

Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-00994
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day after receipt of the final report.
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Jan 24
2024

Health Canada (Re), 2024 OIC 01

Institution
Health Canada
Section of the Act
20(1)(b)
21
23
Decision Type
Order
Final report
Summary

The complainant alleged that Health Canada had improperly withheld information under subsection 19(1) (personal information), paragraphs 20(1)(b) (confidential third-party financial, commercial, scientific or technical information), 20(1)(c) (financial impact on a third party) and 21(1)(a) (advice or recommendations) and section 23 (solicitor-client privilege) of the Access to Information Act in response to an access request for records related to Dukoral, excluding product monographs. The complaint falls within paragraph 30(1)(a) of the Act.

During the investigation, the complainant decided it was no longer necessary for the Office of the Information Commissioner (OIC) to investigate the application of subsection 19(1) to withhold information, or any information about the production process or composition of Dukoral.

The institution and the third party did not demonstrate that all of the information withheld under paragraphs 20(1)(b) or 20(1)(c) met the requirements of these exemptions.

Certain information also did not meet the requirements of paragraph 21(1)(a), including factual information contained in emails.

The institution showed that the information withheld under section 23 met all the requirements of this exemption.

The Information Commissioner ordered that Health Canada disclose specific information withheld under paragraphs 21(1)(a), 20(1)(b) and 20(1)(c).

Health Canada gave notice that it would be implementing the order.

The complaint is well founded.

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Jan 22
2024

Canada Revenue Agency, 5823-01273

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-151694
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide the complainant with a complete response to the access request no later than April 30, 2024.
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Jan 22
2024

Public Services and Procurement Canada, 5823-00244

Institution
Public Services and Procurement Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00111
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following the date of this report.
Read more
Jan 22
2024

Royal Canadian Mounted Police, 5822-05357

Institution
Royal Canadian Mounted Police
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-04139
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request as soon as possible but no later than June 30, 2024.
Read more
Jan 22
2024

Royal Canadian Mounted Police, 5822-03511

Institution
Royal Canadian Mounted Police
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2017-10201
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Jan 17
2024

Privy Council Office, 5822-04962

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00176
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on or before May 31, 2024.
Read more
Jan 17
2024

Crown-Indigenous Relations and Northern Affairs Canada (Re), 2024 OIC 02

Institution
Crown-Indigenous Relations and Northern Affairs / Indigenous Services
Section of the Act
30(1)(a)
Decision Type
Order
Final report
Summary

The complainant alleged that Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC) failed to conduct a reasonable search for records in response to an access request under the Access to Information Act for all communications including correspondence, briefing notes, emails in writing or electronic relating to the land claim of the Wood Mountain (Lakota) First Nation, from 2000 to 2020.

The OIC’s investigation confirmed that CIRNAC responded to the request with records dated from 2017 to 2020 but no records dated earlier than 2017. The OIC sought information from CIRNAC related to the program areas tasked to search for records and the parameters of the search. Initially, CIRNAC maintained that no records earlier than 2017 could be located.

The OIC noted records from the Wood Mountain First Nation’s initial claim in 2009 to the rejection of the claim in 2012 appeared to be missing. In response, after subsequent searches, CIRNAC informed the OIC that more records had been found.

The Information Commissioner ordered that CIRNAC complete the retrieval of the records identified by CIRNAC as responsive to the request and provide a new response to the complainant no later than 60 days after the effective date of the order. CIRNAC gave notice that it would implement the order.

The complaint is well founded.

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Jan 9
2024

Privy Council Office, 5822-05400

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-00307
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Jan 9
2024

Privy Council Office, 5822-04963

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00182
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
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