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Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders and her decisions on applications for permission to decline to act on an access request, please visit Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

1031 decisions found

Apr 23
2025

Canada Revenue Agency, A-2024-182024

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-01944
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request by no later than October 31, 2025.
Read more
Apr 23
2025

Canada Revenue Agency, A-2024-182015

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-01943
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than June 30, 2025.
Read more
Apr 23
2025

Canada Revenue Agency, A-2024-182032

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-01945
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request by no later than June 30, 2025.
Read more
Apr 23
2025

Canada Revenue Agency, A-2024-182038

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-01946
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request by no later than June 30, 2025.
Read more
Apr 23
2025

Canada Revenue Agency, A-2024-182041

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-01947
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request by no later than June 30, 2025.
Read more
Apr 17
2025

National Defence, A-2024-00808

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-02420
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 60 business days following that date of the final report
Read more
Apr 15
2025

Indigenous Services Canada (Re), 2025 OIC 27

Institution
Indigenous Services Canada
Section of the Act
30(1)(a)
Decision Type
Recommendation
Order
Final report
Summary

The complainant alleged that Indigenous Services Canada did not conduct a reasonable search in response to an access request under the Access to Information Act for entries found in the Service Administration Log. The allegation falls under paragraph 30(1)(a) of the Act.

Indigenous Services Canada advised that at the time the response to the access request was provided, no records had been located. Indigenous Services Canada informed the Office of the Information Commissioner that 3,286 pages of records were received by Indigenous Services Canada’s access to information and privacy unit after the response had been sent to the requester.

The Information Commissioner ordered that the Minister of Indigenous Services Canada provide a new response to the complainant by May 31, 2025.

The Minister of Indigenous Services Canada gave notice to the Commissioner that it would be implementing the order.

The complaint is well founded.

Full Text
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Apr 10
2025

Public Services and Procurement Canada, A-2024-00260

Institution
Public Services and Procurement Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-03504
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business days following this final report.
Read more
Apr 10
2025

Privy Council Office, A-2023-00400

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
5824-02023
Summary
Order: provide a complete response to the access request no later than 60 business days following the date of the final report.
Read more
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