Decisions

The Information Commissioner publishes* the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders and her decisions on applications for permission to decline to act on an access request, please visit Frequently asked questions.

Other Corporate publications are available on the website.

* Note

Please note that under subsection 37(3.2) of the Act, final reports cannot be published prior to the expiration of the timelines for applications for judicial review before the Federal Court.

Final reports may only be published a minimum of 36 business days after the date of the final report. When third parties and/or the Privacy Commissioner receive a copy of a final report, the report may only be published 46 business days after the date of the final report.

Filters
Decision Type

1097 decisions found

Jul 7
2025

National Defence, 5824-04515

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-02096
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 60 business days after the date of the final report.
Read more
Jul 7
2025

Privy Council Office, 5824-01710

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00176
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 60 business days following the date of the final report.
Read more
Jul 7
2025

Transport Canada, 5824-02798

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00465
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following the date of the final report.
Read more
Jul 7
2025

National Defence, 5824-04537

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-02023
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days after the date of the final report
Read more
Jul 7
2025

National Defence, 5824-04529

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-01993
Did the institution give notice it would implement the order?
Yes
Summary
provide a complete response to the access request no later than 36 business days after the date of the final report.
Read more
Jul 7
2025

Privy Council Office, 5824-03298

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-00882
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 60 business days following the date of the final report.
Read more
Jul 7
2025

Women and Gender Equality Canada, 5824-01543

Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00012 / GB
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following the date of the final report.
Read more
Jul 7
2025

Trans Mountain Corporation (Re), 2025 OIC 37

Institution
Trans Mountain Corporation
Section of the Act
16(2)c)
17
18
20(1)(a)
20(1)(b)
20(1)(c)
20(1)(d)
Decision Type
Order
Final report
Summary

The complainant alleged that the Trans Mountain Corporation (TMC) had improperly withheld information under many provisions of the Access to Information Act in response to an access request. The request was for records related to the initial application and approval of the Trans Mountain Pipeline in the early 1950s. The allegation falls under paragraph 30(1)(a) of the Act. During the investigation, the complainant reduced the scope of the request and excluded subsection 19(1) (personal information) from the scope of the investigation. TMC failed to identify which specific information within the records was withheld and did not establish how any of the withheld content met the criteria for exemption under the Act. Furthermore, TMC did not demonstrate that providing the complainant with a copy of the records would be unreasonable under subsection 8(1) of the Regulations. The Information Commissioner ordered TMC disclose the Records at Issue to the complainant by a specified deadline. TMC gave notice to the Commissioner that it would implement the order. The complaint is well founded.

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Jul 3
2025

Canada Border Services Agency, 5822-04818

Institution
Canada Border Services Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-17933
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following the date of the final report.
Read more
Jul 2
2025

Health Canada, 5824-03103

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-000543 / BK1
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following the date of the final report.
Read more
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