Decisions

The Information Commissioner publishes* the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders and her decisions on applications for permission to decline to act on an access request, please visit Frequently asked questions.

Other Corporate publications are available on the website.

* Note

Please note that under subsection 37(3.2) of the Act, final reports cannot be published prior to the expiration of the timelines for applications for judicial review before the Federal Court.

Final reports may only be published a minimum of 36 business days after the date of the final report. When third parties and/or the Privacy Commissioner receive a copy of a final report, the report may only be published 46 business days after the date of the final report.

Filters
Decision Type

1272 decisions found

Jan 13
2026

Privy Council Office, 5825-00456

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00103
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than January 30, 2026.
Read more
Jan 13
2026

Vancouver Fraser Port Authority(Re), 2026 OIC 6

Institution
Vancouver Fraser Port Authority
Section of the Act
13(1)
18
19(1)
20(1)(b)
21
Decision Type
Recommendation
Order
Final report
Summary

The complainant alleged that the Vancouver Fraser Port Authority (VFPA) had improperly withheld information under the following sections of the Access to Information Act:

  • subsection 13(1) (confidential information from government bodies);
  • subsection 16(2) (facilitating the commission of an offence);
  • subsection 19(1) (personal information);
  • paragraph 18(b) (competitive position of government institutions, negotiations by government institutions);
  • paragraph 18(d) (government financial interests, undue benefit to an individual);
  • paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information);
  • paragraph 21(1)(a) (advice or recommendations); and
  • paragraph 21(1)(d) (plans related to personnel management or administration).

This was in response to an access request for records related to noise and vibration studies conducted for the Pitt Meadows Road and Rail Project. This allegation falls under paragraph 30(1)(a) of the Act.

The complainant also alleged that the VFPA had not met its responsibilities under subsection 4(2.1) of the Act to make every reasonable effort to assist them in connection with the same access request, asserting that the VFPA improperly provided documents that are not readable. This allegation falls under paragraph 30(1)(f) of the Act.

The VFPA and the third parties could not show that the requirements of most of these exemptions were met. The Information Commissioner ordered that the VFPA disclose certain information at issue and provide legible copies of maps, photos and tables to the complainant. The VFPA gave notice to the Commissioner that it would comply with the order. The complaint is well founded.

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Jan 13
2026

Crown-Indigenous Relations and Northern Affairs Canada 2026 OIC 10

Institution
Crown-Indigenous Relations and Northern Affairs / Indigenous Services
Section of the Act
9(1)
10(3)
Decision Type
Order
Final report
Summary

The complainant alleged that Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC) did not respond within the extended period under subsection 9(1) of the Access to Information Act to an access request. The request was for the following:

“From April 1, 2021 all "Activity Progress Reports" regarding the Tk'emlups Indian Residential School Survivor Project or any related "missing children" program as referenced in the attached records.”

The allegation falls under paragraph 30(1)(a) of the Act.

The investigation determined that CIRNAC did not respond by the extended date and is deemed to have refused access to the requested records under subsection 10(3).

According to CIRNAC, the delay was caused by “resource limitations”.

The Information Commissioner determined that the delay in the review of records is unacceptable as nothing in the Act allows CIRNAC to delay processing requests due to limited staff or other competing priorities.

The Information Commissioner ordered that CIRNAC provide a complete response to the access request no later than 36 business days after the date of the final report.

CIRNAC gave notice to the Commissioner that it would be implementing the order.

The complaint is well founded.

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Jan 12
2026

Health Canada, 5825-02358

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-001593
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
Read more
Jan 12
2026

Innovation, Science and Economic Development Canada, 5825-00997

Institution
Innovation, Science and Economic Development Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00809
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 60 business days following the date of the final report.
Read more
Jan 9
2026

Transport Canada, 5824-04999

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00896
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than March 31, 2026.
Read more
Jan 8
2026

Library and Archives Canada (Re), 2026 OIC 4

Institution
Library and Archives Canada
Section of the Act
30(1)(a)
Decision Type
Final report
Summary

The complainant alleged that Library and Archives Canada (LAC) did not respond to an access request for various information relating to the Metis Nation in Canada, Treaties and the Native Women’s Association of Canada, within the 30day period set out in section 7 of the Access to Information Act.

The allegation falls under paragraph 30(1)(a) of the Act.

The investigation determined that the access request was too broad and expansive and was not specific enough that any targeted record or records could, with a reasonable effort, be identified. Responding to the access request as written would require LAC to undertake historical and legal research that goes beyond reasonable efforts to identify responsvie records. As a result, since the request did not meet the requirements of section 6, LAC was not required to respond to the access request and LAC was therefore not in deemed refusal pursuant to subsection 10(3).

The complaint is not well founded.

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Jan 6
2026

National Defence, 5825-02530

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2025-00686
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 60 business days following the date of the final report.
Read more
Jan 6
2026

Crown-Indigenous Relations and Northern Affairs Canada, 5825-02090

Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
CIRNAC-A-2025-00094 / MH
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
Read more
Jan 6
2026

Library and Archives Canada, 5825-01196

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-07790
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
Read more
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