Decisions

The Information Commissioner publishes* the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders and her decisions on applications for permission to decline to act on an access request, please visit Frequently asked questions.

Other Corporate publications are available on the website.

* Note

Please note that under subsection 37(3.2) of the Act, final reports cannot be published prior to the expiration of the timelines for applications for judicial review before the Federal Court.

Final reports may only be published a minimum of 36 business days after the date of the final report. When third parties and/or the Privacy Commissioner receive a copy of a final report, the report may only be published 46 business days after the date of the final report.

Filters
Decision Type

1331 decisions found

Feb 27
2026

Transport Canada (Re), 2026 OIC 27

Institution
Transport Canada
Section of the Act
19(1)
20(1)(b)
20(1)(c)
Decision Type
Order
Final report
Summary

The complainant alleged that Transport Canada had improperly withheld information under subsection 19(1) (personal information), paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information) and paragraph 20(1)(c) (financial impact on a third party) of the Access to Information Act in response to an access request. The request was for records relating to a workplace fatality in Point-Saint-Charles on January 6, 2021. The allegation falls under paragraph 30(1)(a) of the Act.

The complainant also alleged that Transport Canada had not conducted a reasonable search for records in response to the same access request. This allegation was resolved during the investigation.

Transport Canada and the third party did not establish that certain information met all the requirements of paragraphs 20(1)(b) or 20(1)(c). The Information Commissioner ordered that Transport Canada disclose certain information withheld under these third-party exemptions. Transport Canada gave notice to the Commissioner that it would likely be in a position to comply with the order. The complaint is well founded.

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Feb 26
2026

Indigenous Services Canada, 5825-02668

Institution
Indigenous Services Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2025-00102
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
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Feb 26
2026

National Defence, 5825-02132

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-02460
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
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Feb 26
2026

Privy Council Office, 5825-00204

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00738 / GP
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
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Feb 25
2026

Privy Council Office (Re), 2026 OIC 26

Institution
Privy Council Office
Section of the Act
13(1)
13(2)
15(1)
16(1)(a)
16(1)(b)
16(1)(c)
19(1)
19(2)
Decision Type
Recommendation
Order
Final report
Summary

The complainant alleged that the Privy Council Office (PCO) had improperly withheld information under subsection 13(1) (confidential information from government bodies), subsection 15(1) (international affairs or national security or defence), paragraphs 16(1)(a) (investigative bodies), 16(1)(b) (investigative techniques, plans), 16(1)(c) (law enforcement, conduct of investigations) and subsection 19(1) personal information) of the Access to Information Act in response to an access request. The request was for minutes, records of decision, agendas or any other record of the meetings of the Joint Intelligence Committee and the Intelligence Advisory Committee for the period January 1, 1972, to December 31, 1972. The allegation falls within paragraph 30(1)(a) of the Act.

PCO could not show that it met all the requirements of the exemptions claimed and issued a supplementary release to the complainant during the investigation. The Information Commissioner concluded that the information which remains withheld did not meet the requirements of the exemptions, except for limited information which satisfies the requirements of subsection 13(1) but for which discretion was not reasonably exercised under subsection 13(2).

The Information Commissioner ordered PCO to entirely release pages 56, 61, 66, 72, 77, 80, 121, 123, 168, 170, 206, 208, 209, 212, 214, 233, 250, 289, 291, 309, 310, 313, 344, 345, 347, and 349 of the records, to re-exercise discretion as per subsection 13(2) for information exempted on pages 41, 45 and 351 of the records, and to provide a new response no later than 36 business days after the date of the final report. PCO gave notice to the Commissioner that it would implement her orders.

The complaint is well founded.

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Feb 23
2026

Health Canada, 5825-03481

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2025-000764 / SK1
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
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Feb 23
2026

Canada Revenue Agency, 5825-02187

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2025-000669
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 60 business days following the date of the final report.
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Feb 23
2026

Privy Council Office (Re), 2026 OIC 22

Institution
Privy Council Office
Section of the Act
9(1)
Decision Type
Order
Final report
Summary

The complainant alleged that the Privy Council Office (PCO) did not respond by the extended due date under subsection 9(1) of the Access to Information Act to an access request for Government communications regarding former House of Commons Speaker Anthony Rota’s recognition of Yaroslav Hunka at the President of Ukraine’s September 2023 address to both Houses of Parliament. The allegation falls within paragraph 30(1)(a) of the Act. The Information Commissioner ordered that PCO provide a complete response to the access request no later than 36 business days following the date of the final report. PCO did not provide notice to the Commissioner that it would implement the Commissioner’s order. The complaint is well founded.

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Feb 23
2026

Shared Services Canada (Re), 2026 OIC 21

Institution
Shared Services Canada
Section of the Act
19(1)
20(1)(b)
20(1)(c)
20(1)(d)
Decision Type
Order
Final report
Summary

The complainant alleged that Shared Services Canada (SSC) had improperly withheld information under subsection 19(1) (personal information), paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information), paragraph 20(1)(c) (financial impact on a third party) and paragraph 20(1)(d) (negotiations by a third party) of the Access to Information Act in response to an access request. The request was for the full report relating to cloud economics provided by Gartner, Inc. between July and October 2022. The allegation falls under paragraph 30(1)(a) of the Act.

Although the parties demonstrated that some of the information met the requirements of paragraph 20(1)(b), they did not establish that the remaining information met the requirements of any exemption or that no reasonable severance was possible in accordance with section 25. The Information Commissioner ordered that SSC to re-exercise discretion and to disclose specific information. SSC gave notice to the Commissioner that it would comply with the order. The complaint is well founded.

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Feb 23
2026

Parks Canada (Re), 2026 OIC 25

Institution
Parks Canada
Section of the Act
7
Decision Type
Order
Final report
Summary

The complainant alleged that Parks Canada did not respond within the extended period under subsection 9(1) of the Access to Information Act to an access request. The request was for all data, notes, and correspondence within the Gulf Islands National Park Reserve, including observations and data, that reveals the impacts from human activity and coastal erosion that are damaging sensitive areas that hold high cultural significance, as well as records that lead to the decision to close the park. The allegation falls under paragraph 30(1)(a) of the Act.

Parks Canada was deemed to have refused access to the requested records under subsection 10(3). The delay was caused by technical issues, staffing shortages, required consultations with multiple third parties, and the failure of the Access to Information and Privacy office to process the request in a timely manner. Parks Canada said it would provide a partial response on February 27, 2026, and the complete response to the access request on April 30, 2026, following the completion of necessary third-party consultations.

The Information Commissioner ordered that Parks Canada provide a complete response to the access request no later April 30, 2026.

Parks Canada gave notice to the Commissioner that it would be implementing the order.

The complaint is well founded.

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