Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders and her decisions on applications for permission to decline to act on an access request, please visit Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

1023 decisions found

Feb 25
2025

Canadian Radio-Television and Telecommunications Commission, 5824-01624

Institution
Canadian Radio-television and Telecommunications Commission
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-00046 / KB
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 60th business day following the date of the final report.
Read more
Feb 21
2025

Canadian Security Intelligence Service, 5824-02283

Institution
Canadian Security Intelligence Service
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
117-2024-134
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days after the date of the final report.
Read more
Feb 20
2025

Canada Border Services Agency, 5822-03430

Institution
Canada Border Services Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-01439
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request within 36 business days following the date of my final report.
Read more
Feb 19
2025

Public Service Commission of Canada, 5823-03495

Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-00031
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following the date of the final report
Read more
Feb 19
2025

Health Canada (Re), 2025 OIC 11

Institution
Health Canada
Section of the Act
19(1)
20(1)(c)
Decision Type
Final report
Summary

The complainant alleged that Health Canada had improperly withheld information under subsection 19(1) (personal information) and paragraph 20(1)(c) (financial impact on a third party) of the Access to Information Act in response to an access request. The request was for documents relating to the impact of campfires on air quality. The allegation falls under paragraph 30(1)(a) of the Act.

Health Canada withheld the names of third parties and short texts about them under paragraph 20(1)(c). The third parties did not demonstrate that general and innocuous information met the requirements of paragraph 20(1)(c). Health Canada agreed to disclose the information following an order issued by the Information Commissioner.

The Information Commissioner ordered that Health Canada disclose specific information at issue.

Health Canada gave notice that it would disclose specific pages in accordance with the order.

The complaint is well founded.

Read more
Feb 18
2025

Global Affairs Canada, 5824-02521

Institution
Global Affairs Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00257 / JFS
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
Read more
Feb 18
2025

Fisheries and Oceans Canada, 5824-02319

Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-00627
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than May 30, 2025.
Read more
Feb 18
2025

Transport Canada (Re), 2025 OIC 9

Institution
Transport Canada
Section of the Act
16(1)(c)
19(1)
20(1)(b)
Decision Type
Final report
Summary

The complainant alleged that Transport Canada had improperly withheld information under paragraph 16(1)(c) (law enforcement, conduct of investigations), subsection 19(1) (personal information) and paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information) of the Access to Information Act in response to an access request. The request was for a copy of the Final Report of the Investigation and analysis of the accidental death of a named individual who died at a Canadian Pacific Railway Company (CP) railway yard. The allegation falls under paragraph 30(1)(a) of the Act.

The parties did not demonstrate that the requirements of the applied exemptions were met for certain information. Although CP asserted that additional exemptions under paragraph 20(1)(c) (financial impact on a third party), section 23 (solicitor-client and litigation privilege) and subsection 24(1) (disclosure restricted by another law) apply to the information related to CP, the third party did not met its burden of showing that the requirements of these exemptions were met.

The Information Commissioner ordered that Transport Canada disclose certain information where the parties had not demonstrated that the requirements of the exemptions were met. Transport Canada gave notice to the Commissioner that it would comply with the order. The complaint is well founded.

Read more
Feb 17
2025

Library and Archives Canada, 5824-02220

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-01681
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request by March 31, 2025.
Read more
Date modified:
Submit a complaint