Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders and her decisions on applications for permission to decline to act on an access request, please visit Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

979 decisions found

Aug 31
2022

Canada Border Services Agency, 5821-03942

Institution
Canada Border Services Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-20573
Did the institution give notice it would implement the order?
Yes
Summary
Order: respond to the access request as soon as possible but no later than December 2, 2022.
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Aug 22
2022

Immigration and Refugee Board of Canada (Re), 2022 OIC 42

Institution
Immigration and Refugee Board of Canada
Section of the Act
9(1)
Decision Type
Order
Final report
Summary

The complainant alleged that the length of the extension of time Immigration and Refugee Board of Canada (IRB) took under subsection 9(1) of the Access to Information Act to respond to an access request was unreasonable. The request was for records produced on or after December 31, 2019, related to the updated version of the Weighing Evidence document available on the IRB’s website. The complaint falls under paragraph 30(1)(c) of the Act. IRB claimed a 1,295-day extension of time pursuant to paragraph 9(1)(a). If the extension were valid, the time limit for the response would be March 31, 2025. IRB could not show that it met all the requirements of paragraph 9(1)(a), in particular that the calculation of the time extension was sufficiently logical and supportable, or that providing access to the records within any materially lesser period of time than the one asserted would unreasonably interfere with its operations. Given that IRB did not establish that the requested extension of time was reasonable, the extension is invalid, and IRB is deemed to have refused access pursuant to subsection 10(3). The Information Commissioner ordered the Chairman of IRB to process all records within the scope of the request as soon as possible but no later than April 18, 2023. The Chairman of IRB gave notice to the Commissioner that it would be implementing her order.

The complaint is well founded.

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Aug 19
2022

Library and Archives Canada (Re), OIC 2022 43

Institution
Library and Archives Canada
Section of the Act
15(1)
Decision Type
Recommendation
Final report
Summary

The complainant alleged that Library and Archives Canada (LAC) improperly withheld information under subsection 15(1) (national security, defence) of the Access to Information Act in response to an access request for historical documents regarding the defence of the Arctic region.

The complaint falls within paragraph 30(1)(a) of the Act. LAC could not show that it met all of the requirements of this exemption—in particular, how the release of the subject information would harm national security and/or the defence of Canada.

The Information Commissioner recommended that LAC disclose the records in their entirety. LAC gave notice to the Information Commissioner that it would be implementing the recommendation.

The complaint is well founded.

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Aug 18
2022

Library and Archives Canada, 5819-00013

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2018-00832
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 10 days after the order takes effect.
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Aug 18
2022

Library and Archives Canada, 5819-00014

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2018-00833
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 10 days after the order takes effect.
Read more
Aug 18
2022

Library and Archives Canada, 5819-00773

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-03518
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than October 31, 2022.
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Aug 18
2022

Library and Archives Canada, 5821-00872

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2018-01105
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 10 days after the order takes effect.
Read more
Aug 18
2022

Library and Archives Canada, 5821-00911

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-09278
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a final response to the access request no later than September 1, 2022.
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Aug 16
2022

Canada Revenue Agency, 5819-03992

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-114371
Did the institution give notice it would implement the order?
Yes
Summary
Order: respond to the access request as soon as possible but no later than September 30, 2022.
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Aug 12
2022

Office of the Auditor General of Canada (Re), 2022 OIC 40

Institution
Office of the Auditor General of Canada
Section of the Act
30(1)(a)
Decision Type
Final report
Summary

The complainant alleged that the Office of the Auditor General of Canada (OAG) had incorrectly decided that witness statements and documentation employed to support a harassment investigation final report were not under its control and that it could not, therefore, give access to these records in response to an access request under the Access to Information Act. The complaint falls within paragraph 30(1)(a) of the Act.

Although the records were not in the physical possession of the OAG, the Office of the Information Commissioner found that several relevant factors pointed to the records being under the control of the OAG. During the investigation, the OAG retrieved and processed the responsive records.

The complaint is well founded.

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