Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

905 decisions found

Aug 18
2023

Canadian Food Inspection Agency, 5822-07666

Institution
Canadian Food Inspection Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-00012
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request as soon as possible but no later than the 36th business day following receipt of the final report.
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Aug 18
2023

National Capital Commission (Re), 2023 OIC 34

Institution
National Capital Commission
Section of the Act
19(1)
Decision Type
Order
Final report
Summary

The complainant alleged that the National Capital Commission (NCC) had improperly withheld information under paragraph 16(2)(c) (facilitating the commission of an offence), subsection 18(d) (negotiations by government institutions) and subsection 19(1) (personal information) of the Access to Information Act in response to an access request for records discussing specific renovation projects at Rideau Hall. The complaint falls within paragraph 30(1)(a) of the Act.

The application of paragraph 16(2)(c) and subsection 18(d) to withhold the records at issue was removed from the scope of the complaint.

During the investigation, the NCC decided to disclose information on four pages that it had withheld under subsection 19(1).

For the remaining information, the NCC could not show that the name, title and contact information of an NCC employee met all the requirements of subsection 19(1). In addition, the NCC did not reasonably exercise its discretion to decide whether to disclose publicly available personal information.

The Information Commissioner ordered the NCC to disclose the information at issue and to exercise its discretion to disclose publicly available personal information.

The NCC gave notice to the Commissioner that it would implement the order.

The complaint is well founded.

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Aug 16
2023

Privy Council Office, 5819-00502

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2018-00053
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Aug 16
2023

Privy Council Office, 5819-00503

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2018-00054
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Aug 16
2023

Privy Council Office, 5819-00505

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2018-00076
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Aug 16
2023

Privy Council Office, 5819-00506

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2018-00078
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Aug 16
2023

Privy Council Office, 5819-00507

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2018-00468
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Aug 15
2023

Immigration and Refugee Board of Canada, 5822-04290

Institution
Immigration and Refugee Board of Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00784
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request as soon as possible but no later than on the 60th business day following the date of the final report.
Read more
Aug 8
2023

Agriculture and Agri-Food Canada (Re), 2023 OIC 21

Institution
Agriculture and Agri-Food Canada
Section of the Act
19(1)
20(1)(b)
Decision Type
Order
Final report
Summary

The complainant alleged that Agriculture and Agri-Food Canada (AAFC) had improperly withheld information under subsection 19(1) (personal information) and paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information) of the Access to Information Act in response to an access request for communications with the National Farm Animal Care Council (NFACC) regarding the Five-Year Review Summary Report and the proposed amendments to the Code of Practice for the Care and Handling of Pigs. The complaint falls within paragraph 30(1)(a) of the Act.

During the course of the investigation, the AAFC disclosed portions of records initially withheld pursuant to subsection 19(1) and paragraph 20(1)(b).

The Information Commissioner was satisfied that the information that remained withheld under subsection 19(1) met the criteria of the exemption. The AAFC reasonably exercised its discretion to decide not to release the information.

Neither the institution nor the third party demonstrated that the information met the requirements for exemption pursuant to paragraph 20(1)(b).

The complaint is well founded.

The Commissioner ordered the AAFC to disclose all information withheld under paragraph 20(1)(b), unless it qualifies for exemption pursuant to subsection 19(1) or is outside the scope of the request, as outlined in the report.

The institution gave notice to the Commissioner that it would not follow the order, in light of new information regarding the impacts releasing the information would have, and that it would be applying to the Federal Court pursuant to subsection 41(2) of the Act.

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Aug 8
2023

Global Affairs Canada, 5822-03402

Institution
Global Affairs Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00782
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
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