Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

905 decisions found

Jun 11
2024

Health Canada, 5822-03712

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-000406
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than December 31, 2027.
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Jun 11
2024

Transport Canada, 5823-01706

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-00037
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than October 15th, 2024.
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Jun 11
2024

Great Lakes Pilotage Authority Canada, 5823-04227

Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
2023-1
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following receipt of the final report.
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Jun 11
2024

Veterans Affairs Canada, 5823-01799

Institution
Veterans Affairs Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-00055
Did the institution give notice it would implement the order?
No response
Summary
Order: provide a complete response to the access request no later than the 36th business day following the receipt of my final report.
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Jun 11
2024

Canada Post, 5823-01305

Institution
Canada Post
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
N/A
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request as soon as possible but no later than the 36th business day after receipt of the final report.
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Jun 10
2024

Health Canada, 5821-06168

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-000973
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request by March 31, 2025.
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Jun 10
2024

Health Canada, 5823-02885

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-000803
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than August 15, 2024.
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Jun 10
2024

Environment and Climate Change Canada, 5823-03090

Institution
Environment and Climate Change Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
2023-01261
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request as soon as possible but no later than August 1, 2024.
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Jun 3
2024

Social Sciences and Humanities Research Council of Canada (Re), 2024 OIC 35

Institution
Social Sciences and Humanities Research Council
Section of the Act
19(1)
20(1)(b)
20(1)(c)
20(1)(d)
21
Decision Type
Recommendation
Order
Final report
Summary

The complainant alleged that the Social Sciences and Humanities Research Council of Canada (SSHRC) had improperly withheld information under paragraph 16(2)(c) (facilitating the commission of an offence), subsection 19(1) (personal information), and paragraphs 20(1)(c) (financial impact on a third party), 20(1)(d) (negotiations by a third party), 21(1)(a) (advice or recommendation) and 21(1)(b) (accounts of consultations or deliberations) of the Access to Information Act in response to an access request. The request was for information related to the Canada Research Chairs’ Equity, Diversity and Inclusion (EDI) Public Accountability and Transparency Requirements. The allegation falls within paragraph 30(1)(a) of the Act.

The application of paragraph 16(2)(c) was removed from the scope of the complaint.

During the investigation, SSHRC decided to also rely on paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information) to withhold some information.

SSHRC showed that the information withheld under subsection 19(1) met all the requirements of the exemption.

SSHRC could not show that other information met the requirements of paragraphs 20(1)(b), 20(1)(c) and 20(1)(d).

Information of a factual or objective nature also did not meet the requirements of paragraphs 21(1)(a) and 21(1)(b).

The Information Commissioner ordered SSHRC to disclose all the redacted information, except information that meets the requirements of subsection 19(1) and/or paragraphs 21(1)(a) and/or 21(1)(b).

SSHRC gave notice to the Commissioner that it would implement the order.

The complaint is well founded.

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Jun 1
2024

Decision pursuant to 6.1, 2024 OIC 63

Institution
-
Section of the Act
6.1
Decision Type
Declining to act on a request
Summary

An institution submitted an application seeking the Information Commissioner’s approval to decline to act on five access requests under subsection 6.1(1) of the Access to Information Act. In the institution’s opinion, the requests are vexatious and an abuse of the right to make a request.

The Commissioner finds that the institution established that two of the access requests are an abuse of the right to make a request, namely, A-2023-00305 and A-2023-00314. Moreover, the circumstances warrant that she provides her approval to the institution to decline to act on these two access requests.

That said, the institution neither established that the remaining access requests (A-2023-00303, A-2023-00308 and A-2023-00310) are vexatious, nor that they are an abuse of the right to make a request.

The application is partially granted.

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