OIC Statistics as of February 19

Stats
StatsAs of February 19, 2023As of February 19, 2024 
Complaints
Complaints received

6,047

(5,609 admin;

858 refusal)

Total for FY 2022-23:

7,415

(6,648 admin; 1441 refusal)

2,947

(1,930 admin;

1017 refusal)

51% decrease

CBSA admin February 19, 2024 = 23% of all admin

Top five institutions - complaints received

IRCC – 4,397

CBSA – 852

RCMP – 559

CRA – 223

PCO – 2023

CBSA – 655

IRCC – 550

GAC – 228

RCMP – 201

PCO – 190

GAC complaints have increased by 263% over last year at the same time – 142 or 61% from one complainant this FY to date.

February 19, 2023 = 84 (60 admin; 24 refusal)

February 19, 2024 = 231 (195 admin; 36 refusal)

CRAcomplaints have decreased by 60% from last year at the same time.No longer in top five.

Complaints closed

6,623

(5,431 admin;

1,192 refusal)

Total for FY 2022-23:

8,089

(6,648 admin;

1,441 refusal)

3,567

(2,571 admin;

996 refusal)

46% decrease
Stats
StatsAs of February 19, 2023As of February 19, 2024 
Inventory
Inventory

4,946

(2,925 admin;

2,021 refusal)

2,860

(1,067 admin;

1,793 refusal)

49% decrease
Top five institutions - in inventory

IRCC – 1,919

CBSA – 476

RCMP – 360

LAC – 284

PCO – 232

CBSA – 536

IRCC – 262

PCO – 252

RCMP – 244

GAC – 229

LAC pending complaints – Feb 19, 2023 = 282

LAC pending complaints – Feb 19, 2024 = 161 – 43% decrease

GAC pending complaints – Feb 19, 2023 = 105

GAC pending complaints – Feb 19, 2024 = 231 – 220% increase

IRCC pending complaints have decreased by 86%.

6.1 applications
Applications received88

Total applications since 2019: 65

Granted: 7

Refused: 45

Withdrawn: 12

Pending: 1

Applications granted22
Orders
Orders issued

119

(98 admin; 21 refusal)

266

(235 admin; 31 refusal)

Total since June 2019: 451
Orders – top five institutions 2023-2024 (As of February 19, 2024)
Orders – top five institutions 2023-2024 
(As of February 19, 2024)
# of Orders
1.Library and Archives Canada87
2.National Defence31
3.Privy Council Office22
4.Transport Canada17
5.Canada Revenue Agency14
Orders – top five institutions 2022-2023  (As of February 19, 2023)
Orders – top five institutions  2022-2023 
(As of February 19, 2023)
# of Orders
1.National Defence17
2.Innovation, Science and economic Development10
3.Environment and Climate Change Canada8
4.Privy Council Office8
5.Royal Canadian Mounted Police8
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