The complainant alleged that Canada Revenue Agency had not conducted a reasonable search for records in response to an access request under the Access to Information Act. The request was for all correspondence between a named subject matter expert and specific parties related to a 10-point list of topics. The allegation falls under paragraph 30(1)(a) of the Act.

As a result of the investigation, Canada Revenue Agency conducted additional searches and confirmed that further responsive records exist.

The Commissioner ordered that the Minister of National Revenue process the additional records and provide a new response within 60 business days.

The Minister of National Revenue gave notice to the Commissioner that it would be implementing the order.

The complaint is well founded.