November 25, 2025

November 25, 2025

9:30 a.m. to noon

Virtual Meeting

Members:

  • Janine Sherman, External member – Chair
  • André Grondines, External member
  • Caroline Maynard, Information Commissioner

Secretary to the Committee:

  • Michael Walsh, Financial Management Advisor

Regular attendees:

  • France Labine, Deputy Commissioner, Corporate Services, Strategic Planning and Transformation Services, Chief Financial Officer (CFO) and Chief Audit Executive (CAE)

Senior Management Committee:

  • Layla Michaud, Deputy Commissioner, Investigations and Governance
  • Marie-Josée Montreuil, Acting Deputy Commissioner, Legal Services and Public Affairs
  • James Ellard, Senior Director, Public Affairs

Guests:

  • Sébastien Lafond, Senior Director, Information Management, Audit, Finance, Procurement, Administration and Security
  • Ann Mousseau, Senior Director Human Resources, ATIP and Corporate Governance
  • Dominic St-Jean, Acting Director, Information Technology
  • Catherine Lapalme, Principal, Office of the Auditor General of Canada
  • Patrick Charbonneau, Principal, Office of the Auditor General of Canada

Meeting Summary

  • Approval of Minutes
  • Introduction of the new Office of the Auditor General Principal
  • Presentation on IT Security
  • Presentation on updates related to Human Resources
  • Updates from the Sectors

1. Welcome and Opening Remarks

The Commissioner and Chair welcomed everyone to the meeting. The Commissioner provided a brief summary of the impact of Budget 2025 on the OIC and also announced that France Labine will be retiring in May 2026 and that there is a possibility of introducing a new Chief Audit Executive at the next meeting.

2. Minutes and Action Items from previous Meeting

The minutes for the September meeting, the action items from the previous meeting, and the 2025 Forward Calendar were approved. Tentative meeting dates for 2026 will be scheduled shortly, with the next meeting planned for before the end of March 2026.

Action item:

  • Minutes to be published on the OIC website
  • Determine dates for 2026 meetings

3. Introduction of new OAG audit team

Catherine Lapalme announced that Patrick Charbonneau will be taking over as the OAG Principal responsible for the OIC audit starting with the 2025-26 financial statement audit. The AEC members welcomed Patrick and thanked Catherine for her contribution to the OIC and the AEC over the last several years.

Action item:

  • None

4. Presentation on IT Security

Dominic provided an update on the work that the IT Team has performed related to cybersecurity. He highlighted that a major focus has been on formalizing documentation for processes and procedures that were already in place. He also indicated that certain risks have been eliminated by moving forward into the cloud computing technology or keeping abreast with latest software updates. There was also a discussion on the importance of communication and support for employees impacted by IT changes. The Commissioner highlighted that the quality of service the IT provides to OIC employees helps resolve problems on a priority basis. The presentation ended with a discussion about the financial and human resources required by the IT team.

Action item:

  • None

5. HR Update

Ann presented the HR Dashboard developed by her team that monitors key metrics for the OIC. There was a discussion on the potential impact of the recently announced Early Retirement Incentive on the OIC operations. Ann also highlighted the activities and priorities of the HR Team for the next coming months.

Action item:

  • None

6. Corporate Services Update

France and Sébastien provided an update on the financial position of the OIC for 2025-26 at the halfway point of the year. They also indicated that planning is underway for the 2026-27 fiscal year. Sébastien also presented key element of the OIC's three-year investment plan and indicated the importance of reserving funds for future IT projects. France provided an overview of the priorities of the Corporate Services team for 2025-26, she highlighted the importance in collaboration between teams and that many of these projects are in addition to employees' day-to-day tasks.

Action item:

  • None

7. Investigations Update

Layla presented a summary on the volume of complaints received, the age of complaints, and the work completed by the Registry team so far in 2025-26. She highlighted that the Investigations team continues to be very efficient in closing complaints and reducing the age of complaints in the inventory.

Action item:

  • None

8. Legal Services Update

Marie-Josée presented data on the volume of new, active and closed litigation for 2024-25 and 2025-26. She also provided a summary of the different types of legal proceedings. She provided information on the strategy the Legal Services team uses to manage the volume of litigation and steps taken to enhance efficiency within the team. She indicated that only a small number of orders terminate in litigation, but they result in a significant workload for the team.

Action item:

  • None

9. Public Affairs Update

James summarized the work performed by the Public Affairs team over the last several months. He also indicated that the OIC and the Commissioner are preparing to contribute to the Government's legislative review of the Access to Information Act.

Action item:

  • None

In Camera Session

An in-camera session was held.

Next Meeting

The next meeting will be scheduled before the end of March 2026.

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