Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

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Filters
Decision Type

540 decisions found

Feb 1
2022

Decision pursuant to 6.1, 2022 OIC 14

Institution
-
Section of the Act
6.1
Decision Type
Declining to act on a request
Summary

An institution submitted an application to the Information Commissioner, under subsection 6.1(1) of the Access to Information Act, for approval to decline to act on an access to information request. The institution submitted that the request is vexatious and constitutes an abuse of the right of access. The institution further submitted that it had met its duty to assist the requester in connection with the request.

The Commissioner found that the institution had not met its duty to assist obligations under subsection 4(2.1) prior to seeking approval to decline to act. The Commissioner also found that the institution did not meet its burden of establishing that the information request is vexatious, or is an abuse of the right of access.

The application is denied and the institution is required to act on the access request.

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Jan 31
2022

Library and Archives Canada (Re), 2022 OIC 06

Institution
Library and Archives Canada
Section of the Act
15(1)
19(1)
Decision Type
Recommendation
Final report
Summary

The complainant alleged that Library and Archives Canada (LAC) had improperly withheld information under subsection 15(1) (national security) and subsection 19(1) (personal information) of the Access to Information Act in response to an access request for information relating to “Active Measures ‐ The Soviet Bloc Practice of Deception, Disruption and Defamation”.

The extent to which information pertaining to the subject matter of the request is already within the public domain undermines claims that disclosure of the redacted information could reasonably be expected to result in a harm described in subsection 15(1).

In light of the above, and in the absence of any justification from LAC, the Information Commissioner found that LAC failed to demonstrate that any of the withheld information meets the requirements of the exemption.

The Information Commissioner recommended that LAC disclose all remaining withheld information. LAC gave notice to the Commissioner that it would not implement her recommendation.

The complaint is well founded.

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Jan 28
2022

Library and Archives Canada (Re), 2022 OIC 03

Institution
Library and Archives Canada
Section of the Act
13(1)
15(1)
19(1)
Decision Type
Recommendation
Final report
Summary

The complainant alleged that Library and Archives Canada (LAC) had improperly withheld information under subsection 13(1) (confidential information from government bodies), subsection 15(1) (national security) and paragraph 19(1) (personal information) of the Access to Information Act in response to an access request for a 1989 RCMP Security Service briefing on Hugh George Hambleton.

In reviewing LAC’s application of subsection 15(1), the Office of the Information Commissioner (OIC) found that a significant amount of information pertaining to Hugh George Hambleton is within the public domain. For instance, it is a matter of public record that: Hambleton, during his employment at NATO, provided classified documents to Soviet intelligence agents. Hambleton’s spying was uncovered in the 1970s, and drew comment from the media and members of Parliament, who debated the case in the House of Commons. Hambleton served time in prison in the UK and then subsequently in Canada.

The Information Commissioner found that LAC did not fulfil its burden of demonstrating that the information at issue, which it refuses to disclose, meets the requirements of the exemption.

The complaint is well founded.

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Jan 28
2022

Canadian Security Intelligence Service (Re), 2022 OIC 05

Institution
Canadian Security Intelligence Service
Section of the Act
9(1)
Decision Type
Order
Final report
Summary

The complainant alleged that the Canadian Security Intelligence Service (CSIS) failed to respond to an access request within the time limits set out in the Access to Information Act.

On September 2, 2020, CSIS received an access request for records pertaining to specific operational reviews concerning co-operation between CSIS and the Royal Canadian Mounted Police (RCMP). CSIS claimed a 240-day extension of time pursuant to paragraph 9(1)(b). This time extension was found by the Office of the Information Commissioner (OIC) to be valid; therefore, the extended due date for a response was May 31, 2021.

On October 12, 2021, the OIC received a second complaint, which confirmed that CSIS had ultimately failed to respond to the complainant by the extended due date.

To date, the complainant has waited for over a year for a complete response; eight months have passed since the expiry of the time extension. This lack of responsiveness is in clear contravention of CSIS’ obligations under the Act and undermines the credibility of the access system.

Under subsection 36.1(1) of the Act, an order was sent to the Minister of Public Safety and Emergency Preparedness to complete the processing of the access request and provide a response to the access request by no later than 36 business days after the date of the Final Report.

The complaint is well founded.

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Jan 28
2022

National Defence (Re), 2022 OIC 04

Institution
National Defence
Section of the Act
10(1)(a)
Decision Type
Final report
Summary

The complainant alleged that National Defence (DND) performed an incomplete search for records in response to a request under the Access to Information Act for the Official Radio Log Book of the HMCS Shawinigan from August 1, 2016 to October 31, 2016.

During the investigation, the Office of the Information Commissioner (OIC) learned that DND tasked the appropriate program area, the Royal Canadian Navy (RCN), with the retrieval of the requested records. However, the RCN responded that the requested records had been “lost”.

Despite DND’s Summary Investigation, DND failed to reach any definitive conclusions as to how or when the HMCS Shawinigan Tactical Communication log came to be lost.

The investigation highlights the implications of deficiencies in records management and the impact this may have on the right of access. However, there is no basis upon which the OIC can conclude that DND failed to conduct a reasonable search for the records sought or that responsive records could reasonably be found.

A copy of this report will be sent to the Minister of National Defence as a reminder of the importance of good records management practices.

The complaint is not well founded.

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Jan 27
2022

Royal Canadian Mounted Police (Re), 2022 OIC 02

Institution
Royal Canadian Mounted Police
Section of the Act
16(1)(c)
16(2)
Decision Type
Recommendation
Final report
Summary

The complainant alleged that the Royal Canadian Mounted Police (RCMP) had improperly withheld information under paragraph 16(1)(c) (law enforcement) and subsection 16(2) (facilitating the commission of an offence) of the Access to Information Act in response to an access request for information on a specific RCMP vehicle from 9:40 to 10:10 on February 19, 2017, as well as records of payments for the RCMP from the City of Williams Lake.

The RCMP applied paragraph 16(1)(c) concurrently with subsection 16(2) on the GPS coordinates of RCMP vehicle WL6100 from 9:40 to 10:10 on February 19, 2017. The coordinates were recorded in 5-second intervals.

In its representations, the RCMP indicated that the release of the GPS coordinates could facilitate illegal activities, reduce perpetrators’ chances of being caught, and make law enforcement more difficult.

Having carefully considered the RCMP’s representations and having reviewed the specific responsive record, the Information Commissioner was unable to conclude that the information meets the requirements of paragraph 16(1)(c) and subsection 16(2). The Commissioner was not satisfied that the criteria needed to withhold information under paragraph 16(1)(c) has been met.

The complaint is well founded.

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Jan 24
2022

Public Services and Procurement Canada, 5821-00888

Institution
Public Services and Procurement Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-00118
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a final response to the access request forthwith.
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Jan 18
2022

Public Services and Procurement Canada (Re), 2022 OIC 47

Institution
Public Services and Procurement Canada
Section of the Act
9(1)
Decision Type
Order
Final report
Summary

The complainant alleged that Public Services and Procurement Canada (PSPC) missed the deadline for responding to two access requests under the Access to Information Act. The requests were for records related to the Prison Farm program run by CORCAN at Collins Bay and Joyceville institutions.

The complaints are well founded.

The Information Commissioner ordered the Minister of PSPC to provide a final response to both access requests forthwith.

PSPC gave notice that it would contribute its best efforts to complete both requests prior to March 31, 2022.

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Jan 17
2022

Immigration, Refugees and Citizenship Canada (Re), 2022 OIC 01

Institution
Immigration, Refugees and Citizenship Canada
Section of the Act
16(2)c)
Decision Type
Final report
Summary

The complainant alleged that Immigration, Refugees and Citizenship Canada (IRCC) improperly withheld information under paragraph 16(2)(c) (facilitating the commission of an offence) of the Act to portions of records in response to access requests for 64 separate immigration applications.

The Office of the Information Commissioner (OIC) investigated 64 separate complaints on the same type of information and exempted in the same manner by IRCC.

The information that IRCC wanted to protect is located in the “History” field of IRCC’s GCMS Information Request: Application. The name of the field and its content were entirely redacted.

IRCC was initially of the view that releasing the History field and its content would negatively affect the integrity of all its immigration programs. To justify the use of paragraph 16(2)(c), IRCC provided detailed representations explaining the risks it alleged would result from disclosing the information at issue.

After many months of investigation and numerous attempts from IRCC to justify the application of paragraph 16(2)(c), the institution ultimately agreed to release the information at issue in its entirety.

The complaints are well founded.

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Jan 17
2022

Fisheries and Oceans Canada, 5819-05497

Institution
Fisheries and Oceans
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-01257
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a final response as soon as possible but no later than 30 days after the order takes effect.
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