The internal audit function assists an organization achieve its stated objectives by reviewing business processes, procedures and activities with the goal of highlighting problems and recommending solutions.
The OIC has mandated a three-member Audit Committee to provide independent and objective advice, guidance and assurance on the adequacy of the organizations’s risk management, control and accountability processes. Its risk-based audit plan for 2008-2010 aims to gather just-in-time feedback on new and maturing processes. Therefore, the first internal audit conducted under this plan during the winter 2009 focused on the organization’s Intake and Early Resolution Unit (IERU). This Unit constitutes an essential component of the new business model introduced in 2008.
- Internal Audit
- Internal Audit of the Intake and Early Resolution Unit (IERU)
- Internal Audit of the Complaints Resolution and Compliance (CRC) Branch
- Chief Audit Executive Annual Report