The online complaint form will be unavailable on Sunday, March 3, 2024 - 9 a.m. until 5 p.m. Eastern Standard Time. We apologize for this inconvenience.
The Access to Information Act gives a right to access information under the control of government institutions. The Act also provides a right to complain to the Information Commissioner about matters related to an access request made under the Act, such as the following:
the institution’s response to the request
the fact that the institution did not respond to the request
how an institution treated the request.
Individuals may also complain about other matters related to requesting and accessing records under Part 1 of the Act, even if they did not make an access request.