2014-2015 5. Corporate services

The Commissioner continued in 2014–2015 to ensure efficient operations and exemplary service to Canadians.

Shared services

Pursuing opportunities to share services with other organizations is an important priority for the Commissioner. Sharing services allows the Office of the Information Commissioner to take advantage of expertise it does not have in-house, reduce risk, make efficient use of resources and provide better services.

Three IT-related shared services projects are ongoing: migrating to a new human resources information system (MyGCHR); implementing the pay modernization project; and adopting a new financial system that will be shared with the Office of the Privacy Commissioner and hosted by the Canadian Human Rights Tribunal.

In 2014–2015, the Office of the Information Commissioner entered into a memorandum of understanding with Elections Canada and three other organizations to establish a shared approach to internal training and set up a common training calendar.

In 2015–2016, the Commissioner will pursue shared services opportunities related to information technology security.

Talent management

Talent management is a key priority for the Commissioner to help ensure employees are working to their maximum potential. In 2014–2015, she adapted her talent management program to meet the requirements of the Treasury Board of Canada Secretariat’s Directive on Performance Management. The Commissioner will continue to enhance this program in 2015–2016.

Case management system

Early in 2014–2015, the information technology group launched the legal component of the Office of the Information Commissioner’s case management system. The legal component interfaces with its investigative counterpart to facilitate reporting and sharing of information between lawyers and investigators.

Access to information and privacy

For information on the Commissioner’s access to information and privacy activities in 2014–2015, consult her annual reports to Parliament on these topics on her website.

Appendix B contains the annual report of the Information Commissioner ad hoc, who investigates complaints about the Office of the Information Commissioner’s handling of access requests.

Audit and Evaluation

As a follow-up to last year’s annual report, a threat and risk assessment of the Office’s new Workplace 2.0 offices was not conducted in 2014−2015. A similar assessment was completed by another Agent of Parliament located in the same facility as the OIC. As such, the Office will analyze the conclusions of the assessment and consider implementation where necessary. Also, the Office recommended to the Audit and Evaluation Committee, and its members agreed, to postpone the audit of the information technology infrastructure to 2015-2016.

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