2008-2009 Complaints to the Information Commissioner ad hoc
The amendments to the Access to Information Act that made our organization subject to the Act, following the adoption of the 2007 Federal Accountability Act, did not set out how complaints against us were to be handled. To ensure requesters have the right to voice their concerns and to make complaints, the Information Commissioner appointed an independent Commissioner ad hoc to investigate these complaints independently of our office. The Honourable W. Andrew MacKay became the Information Commissioner ad hoc in May 2008, succeeding the Honourable Peter de C. Cory, who established the guiding principles and functioning of the Office of the Information Commissioner ad hoc.
This year, we were notified of 13 complaints about our handling of access requests. The reasons for those complaints were: withholding of information (11) and length of extensions (2).
The Commissioner ad hoc closed seven complaints during 2008–2009, declaring six of them to be not substantiated. One was resolved by the release of further information and six were carried over to 2009–2010. Appendix 1 contains the report of the Information Commissioner ad hoc for 2008–2009.
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