Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders and her decisions on applications for permission to decline to act on an access request, please visit Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

1094 decisions found

Aug 20
2025

Canadian Broadcasting Corporation (Re), 2025 OIC 44

Institution
Canadian Broadcasting Corporation
Section of the Act
18
68
Decision Type
Order
Final report
Summary

The complainant alleged that the Canadian Broadcasting Corporation (CBC) had improperly withheld information under section 68.1 (journalistic, creative or programming activities of the Canadian Broadcasting Corporation) and paragraph 18(b) (competitive position of government institutions, negotiations by government institutions)

of the Access to Information Act in response to an access request. The request was for the number of paid subscribers to Gem. This allegation falls under paragraph 30(1)(a) of the Act.

The Information Commissioner found that the number of paid subscribers to CBC Gem, even if it is related to CBC’s programming activities, also relates to its general administration. This means the exception to the exclusion is engaged. The Commissioner concluded that the information does not meet the requirements of section 68.1.

The Commissioner also found that, while CBC did identify possible harms to its competitive position or to ongoing negotiations, it did not demonstrate that there was a reasonable expectation that these harms could occur, well beyond a mere possibility. The Commissioner concluded that the information does not meet the requirements of paragraph 18(b).

The Commissioner ordered CBC to disclose the withheld information.

CBC gave notice to the Commissioner that it would not be implementing the order.

The complaint is well founded.

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Aug 1
2025

Crown-Indigenous Relations and Northern Affairs Canada (Re), 2025 OIC 42

Institution
Crown-Indigenous Relations and Northern Affairs / Indigenous Services
Section of the Act
20(1)(b)
20(1)(c)
23
Decision Type
Order
Final report
Summary

The complainant alleged that Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC had improperly withheld information under paragraph 20(1)(b) (confidential third party financial, commercial, scientific or technical information), paragraph 20(1)(c) (financial impact on a third party), and section 23 (solicitor-client and litigation privilege) of the Access to Information Act. This was in response to an access request for the agreement, land claim settlement signed in the year 2000 between the federal Canadian government and the Squamish band.

Neither CIRNAC nor the third party showed that the information met the requirements of the exemptions - in particular how there was a clear and direct connection between the disclosure of any specific information and a risk of harm, that the information could result in a reasonable expectation of interference with negotiations, or that privilege applies. The Information Commissioner ordered CIRNAC to disclose the records in their entirety. CIRNAC gave notice to the Commissioner that it would not be disclosing the records.

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Jul 29
2025

Communications Security Establishment Canada, 5824-04691

Institution
Communications Security Establishment Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00066
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than January 30, 2026.
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Jul 28
2025

Crown-Indigenous Relations and Northern Affairs Canada, 5824-04737

Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00155
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
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Jul 25
2025

National Defence, 5825-00045

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-02301
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 60 business days following the date of the final report.
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Jul 25
2025

Indigenous Services Canada, 5824-04661

Institution
Indigenous Services Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
ISC-A-2024-00205
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 60 business days following the date of the final report.
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Jul 25
2025

Privy Council Office, 5824-04362

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-01041
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 90 business days following the date of the final report.
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Jul 25
2025

National Defence, 5824-03133

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-01060
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
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Jul 22
2025

Health Canada, 5825-00059

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-001175
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
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Jul 22
2025

Natural Resources Canada, 5824-04796

Institution
Natural Resources Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00590 /TR
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
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