Decisions

The Information Commissioner publishes* the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders and her decisions on applications for permission to decline to act on an access request, please visit Frequently asked questions.

Other Corporate publications are available on the website.

* Note

Please note that under subsection 37(3.2) of the Act, final reports cannot be published prior to the expiration of the timelines for applications for judicial review before the Federal Court.

Final reports may only be published a minimum of 36 business days after the date of the final report. When third parties and/or the Privacy Commissioner receive a copy of a final report, the report may only be published 46 business days after the date of the final report.

Filters
Decision Type

1189 decisions found

Nov 18
2025

Employment and Social Development Canada (Re), 2025 OIC 55

Institution
Employment and Social Development Canada
Section of the Act
16(1)(c)
16(2)
19(1)
20(1)(b)
20(1)(c)
21
23
Decision Type
Recommendation
Order
Summary

The complainant alleged that Employment and Social Development Canada (ESDC) had improperly withheld information under the following provisions of the Access to Information Act:

  1. paragraph 16(1)(c) (law enforcement, conduct of investigations);
  2. subsection 16(2) (facilitating the commission of an offence);
  3. subsection 19(1) (personal information);
  4. paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information);
  5. paragraph 20(1)(c) (financial impact on a third party);
  6. paragraph 21(1)(a) (advice or recommendations);
  7. paragraph 21(1)(b) (accounts of consultations or deliberations); and
  8. section 23 (solicitor-client and litigation privilege).

This was in response to an access request for records related to CSL Group Inc., including policy health and safety committee reports and workplace health and safety committee reports, from 2012 to 2022. This allegation falls under paragraph 30(1)(a) of the Act.

The complainant also alleged that ESDC had not conducted a reasonable search for records in response to the same access request. This allegation falls under paragraph 30(1)(a) of the Act.

Apart from some personal information and recommendations that clearly meet the requirements for exemption, ESDC and the third party did not establish that any of the other information was exempt from disclosure.

ESDC did not provide adequate evidence that its search for records was reasonable.

The Information Commissioner ordered that ESDC disclose most of the information and carry out a new search for records. ESDC gave notice to the Commissioner that it would comply with the order. The complaint is well founded.

Read more
Nov 17
2025

Transport Canada, 5824-04904

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00784
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
Read more
Nov 17
2025

Transport Canada, 5824-04897

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00797
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report
Read more
Nov 14
2025

Health Canada, 5824-03814

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-001049 / NB2
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
Read more
Nov 12
2025

Canada Revenue Agency, 5825-00911

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-000479 (EA2025_0111642)
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
Read more
Nov 10
2025

National Defence, 5825-01322

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2025-00525
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
Read more
Nov 7
2025

Privy Council Office (Re), 2025 OIC 54

Institution
Privy Council Office
Section of the Act
30(1)(f)
Decision Type
Final report
Summary

The complainant alleged that the Privy Council Office’s (PCO’s) record-keeping practices as they pertain to appointment processes are not in compliance with the Access to Information Act.

The allegation falls under paragraph 30(1)(f). 

PCO explained that appointment selection members may take notes during the interview process to support them during the deliberation stage. The conclusions of the deliberations between members are transcribed into a final advice letter. In terms of PCO’s record-keeping obligations within the organization and under the law, the final advice letter to the Minister is the document that constitutes the official record of the deliberations. PCO confirmed that all other documents, including handwritten notes, are considered transitory and disposed of after appointments.

The complainant also claimed that PCO’s record keeping practices give rise to a potential offence under the Act. The investigation determined that that there was no evidence of records having been destroyed with “the intent to deny a right of access”. Instead, the evidence supported a finding that the interview notes were transitory records used in the preparation of the advice letters to the then-Minister. The investigation also observed that the right of access is contingent on institutions’ proper documentation and retention of records. The Information Commissioner previously recommended the creation of a statutory duty for public servants and senior officials to properly document key actions while noting that transitory records would not need to be retained in order to safeguard accountability and transparency of government.

The complaint is not well founded.

Read more
Nov 6
2025

Environment and Climate Change Canada, 5825-00999

Institution
Environment and Climate Change Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00437
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
Read more
Nov 6
2025

Canada Revenue Agency, 5825-00910

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-000461 (EA2025_0111154)
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
Read more
Nov 6
2025

Health Canada, 5825-00696

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-000749
Did the institution give notice it would implement the order?
Yes
Summary
Oder: provide a complete response to the access request no later than 60 business days after the date of the final report.
Read more
Date modified:
Submit a complaint