Decisions

The Information Commissioner publishes* the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders and her decisions on applications for permission to decline to act on an access request, please visit Frequently asked questions.

Other Corporate publications are available on the website.

* Note

Please note that under subsection 37(3.2) of the Act, final reports cannot be published prior to the expiration of the timelines for applications for judicial review before the Federal Court.

Final reports may only be published a minimum of 36 business days after the date of the final report. When third parties and/or the Privacy Commissioner receive a copy of a final report, the report may only be published 46 business days after the date of the final report.

Filters
Decision Type

1189 decisions found

Nov 25
2025

Library and Archives Canada, 5825-01396

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2025-00988
Summary
Order: provide a final response to the access request no later than 60 business days following the date of the final report.
Read more
Nov 25
2025

Privy Council Office, 5825-01338

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00620
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than January 17, 2025.
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Nov 25
2025

Privy Council Office, 5825-01184

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00400
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than January 30, 2026.
Read more
Nov 25
2025

Canadian Food Inspection Agency (Re), 2025 OIC 56

Institution
Canadian Food Inspection Agency
Section of the Act
19(1)
20(1)(b)
20(1)(c)
Decision Type
Recommendation
Order
Final report
Summary

The complainant alleged that the Canadian Food Inspection Agency (CFIA) improperly withheld information under subsection 19(1) (personal information) and paragraphs 20(1)(b) (confidential third-party financial, commercial, scientific or technical information) and 20(1)(c) (financial impact on a third party) of the Access to Information Act in response to an access request for a copy of the full Issue Detail Report for Food Complaint number 112063. This allegation falls under paragraph 30(1)(a).

The complainant also alleged that the CFIA improperly redacted the information in white (negative redactions) in response to the above-noted access request making it difficult to determine which portions were redacted. This allegation falls under paragraph 30(1)(f).

During the investigation, the complainant decided it was no longer necessary for the Office of the Information Commissioner (OIC) to investigate the information withheld under subsection 19(1).

Neither the CFIA nor the third party to whom the information relates established that information other than supplier names and internal process details met all the requirements set out in paragraphs 20(1)(b) and 20(1)(c).

The Information Commissioner ordered that the CFIA disclose all third-party information included in the report, except for the names of the third party’s suppliers, information describing procedural details, and specific process for weighing products. The Information Commissioner also recommended that the CFIA cease the use of negative (white) redactions, as required by the Treasury Board of Canada Secretariat Directive on Access to Information. The CFIA gave notice to the Commissioner that it would be implementing the order and recommendation.

The complaint is well founded.

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Nov 25
2025

Royal Canadian Mounted Police (Re), 2025 OIC 57

Institution
Royal Canadian Mounted Police
Section of the Act
30(1)(a)
Decision Type
Order
Final report
Summary

The complainant alleged that the Royal Canadian Mounted Police (RCMP) failed to conduct a reasonable search for records in response to a request made under the Access to Information Act. The request sought all records concerning expenses incurred by the RCMP each year to provide security to internationally protected persons who visit Canada, including any available breakdown of these costs by visitor, from January 1, 2015, to January 24, 2020. The allegation falls within paragraph 30(1)(a) of the Act. In response to the request, the RCMP provided a two-page summary of costs. The RCMP explained that the requested records were not identified and located because, in their view, it is highly likely that almost all the information would qualify for exemption or exclusion in accordance with the Act. The RCMP did not demonstrate that the summary fulfilled its responsibility to retrieve and process all responsive records. The Information Commissioner ordered the RCMP to conduct a new search for records and provide a new response to the complainant. The RCMP gave notice to the Commissioner that it would implement the order. The complaint is well founded.

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Nov 20
2025

Canada Revenue Agency, 5825-00913

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-000482 (EA2025_0111646)
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
Read more
Nov 20
2025

Canada Border Services Agency, 5823-03654

Institution
Canada Border Services Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
ZA-2023-19578 (A-2023-41315)
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following the date of the final report.
Read more
Nov 19
2025

Health Canada, 5825-01637

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2025-000319 (EA2025_0121974)
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 60 business days following the date of the final report.
Read more
Nov 19
2025

Transport Canada, 5824-04905

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-00783
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
Read more
Nov 19
2025

Canada Revenue Agency, 5824-04749

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2024-000345
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following the date of the final report.
Read more
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