2020-21 Annex to the Statement of Management Responsibility Including Internal Control over Financial Reporting (unaudited)

For the year ended March 31, 2021     

1. Introduction

This document provides summary information on the measures taken by the Office of the Information Commissioner of Canada (the Office) to maintain an effective system of internal control over financial reporting (ICFR), including information on internal control management, assessment results and related action plans.   

Detailed information on the Office’s authority, mandate and program activities can be found in its 2020-2021 Departmental Plan and 2020-2021 Departmental Results Report.

2. The Office’s system of internal control over financial reporting

2.1 Internal control management

The Office has a well-established governance and accountability structure to support organizational assessment efforts and oversight of its system of internal control. It includes the following:

  • Organizational accountability structures as they relate to internal control management to support sound financial management, including roles and responsibilities of senior managers in their areas or responsibility for control management;
  • Values and ethics that guide and support employees in their professional activities;
  • Ongoing communication and training on statutory requirements, and policies and procedures for sound financial management and control; and
  • Ongoing monitoring and regular updates on internal control management, as well as the provision of related assessment results and action plans to the Commissioner and senior management and, as applicable, the Office’s Audit and Evaluation Committee. 

The Office’s Audit and Evaluation Committee provides advice to the Commissioner of the adequacy and functioning of the Office’s risk management, control and governance frameworks and processes. 

2.2 Service arrangements relevant to financial statements

The Office relies on other organizations for processing certain transactions that are recorded in its financial statements, as follows:

Common service arrangements

  • Public Services and Procurement Canada (PSPC), which centrally administers the payment of salaries, the procurement of some goods and services, and provides accommodation services;
  • Shared Services Canada (SCC), which provides information technology (IT) infrastructure services to the Office. The scope and responsibilities are addressed in the interdepartmental arrangements between SSC and the Office; and
  • Treasury Board of Canada Secretariat (TBS) provides the Office with information used to calculate various accruals and allowances. They provide services related to public sector insurance for employees of the Office and centrally administers payment of the employer’s share of contributions toward statutory employee benefit plans.

Readers of this annex may refer to the annexes of the above-noted departments for a greater understanding of the systems of ICFR related to these specific services. 

The Office relies on other departments as follows:

Specific arrangements

  • Canadian Human Rights Commission (CHRC), which provides the Office with the following:
    • a financial system platform to capture and report all financial transactions;
    • procurement services for processing of all contracts and reporting;
    • financial services for processing of all invoice payments and reimbursement requests.
  • The Office of the Auditor General (OAG), which provides audit services to the Office.

3. The Office’s assessment results for the 2020-2021 fiscal year

In recent years, design and operational effectiveness testing of key controls demonstrated that the Office’s systems of internal controls over financial reporting (ICFR) were generally strong and effective.

The following table summarizes the organization’s progress based on the plans identified in the previous fiscal year’s annex.

The organization’s progress based on the plans identified in the previous fiscal year’s annex

Element in previous year’s action plan

Status

Payroll & Benefits (including Phoenix Pay System)

A third party was hired in 2020-2021 to update the majority of the Office’s payroll business process narrative, with complementary visuals. This included identifying and assessing stated designed controls and conducting operational effectiveness testing of its key controls. Their report identified several areas where processes and documentation could be improved.  The Office is in the process of implementing the suggestions recommended in the report. 

In addition, payroll transactions were reconciled biweekly and at year-end to identify any over or under-payments in a timely manner. The Office made significant progress in analyzing over or under payments both from the current year and address a backlog from prior years. Monitoring is ongoing.

The Office continued the analysis and review of any post-implementation issues with corrective measures as required related to the Phoenix pay system. In 2020-2021, additional resources were added to the human resources team (HR) to increase its internal capacity to process pay actions on time, which is key with the Phoenix pay system to reduce the risks of technical errors.

In the current year, there were no significant amendments to key controls in existing processes that required a reassessment, notwithstanding of the global COVID-19 pandemic. The Office’s staff worked remotely and corporate functions continued as normal for the most part, facilitated by the prompt implementation of electronic delivery of documents and electronic signatures using MyKey for a secure authentication for approval processes.

Ongoing monitoring program

The Office has a comprehensive internal control framework for financial and HR management that is aligned with the federal government’s expenditure management process. The Office manages its funding through the budgeting and commitment control process in its integrated financial and salary budgeting systems. Appropriate segregation of duties is achieved in the context of common, systematized business processes. Expenditures are approved at the initiation, contracting, performance certification and payment approval stages. Payments are subject to a quality control process that tailors verification processes to risk. Controls over payments are tested for effectiveness on a monthly basis. Financial results are monitored through a monthly financial reporting process, and validated and approved by management.

In the 2020-21 fiscal year, in addition to the progress made in ongoing monitoring, the Office reviewed 100% of pay transactions resulting from new signed collective agreements for accuracy and completeness.

Through the annual review of internal controls and the ongoing monitoring, the Office’s observations pertained mainly to the need to further improve procedures and related documentation.

4. The Office’s action plan for the next fiscal year and subsequent years

As an Agent of Parliament, the Commissioner is solely responsible for the Office’s compliance with the Treasury Board Financial Management Policy and related instruments and for responding to any instance of non-compliance.

Therefore, the Commissioner and senior managers are committed to sustaining and continuously improving its effective system of ICFR, including carrying out ongoing monitoring to ensure that the key controls meet the expectations of management and stakeholders, and appropriately mitigate associated risks.

To assist the Office in meeting this annual commitment, a third party will be hired in 2021-2022 to update several of the Office’s business process narrative, with complementary visuals. This includes identifying and assessing stated designed controls and conducting operational effectiveness testing of its key controls.

The status and action plan for the completion of the identified control areas for the next fiscal year and for subsequent years are shown in the following table.

The status and action plan for the completion of the identified control areas for the next fiscal year and for subsequent years

Key control areas

Design effectiveness testing and remediation

Operational effectiveness testing and remediation

Ongoing monitoring rotation

Entity-level controls

Completed – update in 2021-22

Completed – update in 2021-22

Future years

IT general controlsFootnote 1

Based on Service Provider’s ICFR Plan

Asset management

Completed – update in 2021-22

Completed – update in 2021-22

Future years

Procure to pay

Completed – update in 2021-22

Completed – update in 2021-22

Future years

Payroll and benefits

Completed in 2020-21

Completed in 2020-21

Future years

Financial period end closing

Completed – update in 2021-22

Completed – update in 2021-22

Future years

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