Summary
The complainant alleged that the Canadian Security Intelligence Service (CSIS) failed to respond to an access request within the time limits set out in the Access to Information Act.
On September 2, 2020, CSIS received an access request for records pertaining to specific operational reviews concerning co-operation between CSIS and the Royal Canadian Mounted Police (RCMP). CSIS claimed a 240-day extension of time pursuant to paragraph 9(1)(b). This time extension was found by the Office of the Information Commissioner (OIC) to be valid; therefore, the extended due date for a response was May 31, 2021.
On October 12, 2021, the OIC received a second complaint, which confirmed that CSIS had ultimately failed to respond to the complainant by the extended due date.
To date, the complainant has waited for over a year for a complete response; eight months have passed since the expiry of the time extension. This lack of responsiveness is in clear contravention of CSIS’ obligations under the Act and undermines the credibility of the access system.
Under subsection 36.1(1) of the Act, an order was sent to the Minister of Public Safety and Emergency Preparedness to complete the processing of the access request and provide a response to the access request by no later than 36 business days after the date of the Final Report.
The complaint is well founded.