Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

540 decisions found

Dec 14
2023

Public Health Agency of Canada, 5821-05211

Institution
Public Health Agency of Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-00451
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 90th business day after receipt of the final report.
Read more
Dec 14
2023

Fisheries and Oceans Canada, 5822-07533

Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-01312/DSP
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day after receipt of the final report.
Read more
Dec 13
2023

Health Canada, 5822-04095

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-000449
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day after receipt of the final report.
Read more
Dec 12
2023

Immigration, Refugees and Citizenship Canada, 5822-01104

Institution
Immigration, Refugees and Citizenship Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-37061
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than February 16, 2024.
Read more
Dec 11
2023

Transport Canada, 5822-03546

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00208
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day after receipt of the final report.
Read more
Dec 11
2023

Global Affairs Canada (Re), 2023 OIC 43

Institution
Global Affairs Canada
Section of the Act
30(1)(a)
Decision Type
Recommendation
Order
Final report
Summary

The complainant alleged that Global Affairs Canada (Global Affairs) did not conduct a reasonable search in response to an access request under the Access to Information Act. The request was for records related to roundtable discussions held in 2010 regarding international education and the "Statement of Principles for the Ethical Recruitment of International Students by Education Agents and Consultants", also known as the “London Statement”, as well as information related to the reasons why Canada chose not to endorse the statement. The allegation falls within paragraph 30(1)(a) of the Act.

The investigation determined that additional records that would have been responsive to the request ought to have existed but, through inadvertence, they had not been preserved. Global Affairs conducted additional searches and found additional records.

The Information Commissioner recommended that Global Affairs save all records of business value to their corporate repositories and remind employees of their information management responsibilities.

The Commissioner also ordered Global Affairs to provide the additional records to the complainant. Global Affairs gave notice to the Commissioner that it would be implementing the recommendations and orders.

The complaint is well founded.

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Dec 11
2023

Transport Canada, 5823-00368

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-00488
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 60 business days following receipt of the final report.
Read more
Nov 23
2023

Treasury Board of Canada Secretariat, 5823-01023

Institution
Treasury Board of Canada Secretariat
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-00100
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than January 31, 2024.
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Nov 22
2023

Health Canada (Re), 2023 OIC 41

Institution
Health Canada
Section of the Act
20(1)(b)
20(1)(c)
Decision Type
Order
Final report
Summary

The complainant alleged that Health Canada had improperly withheld information under paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information) and 20(1)(c) (financial impact on a third party) of the Access to Information Act. This was in response to an access request for records regarding an Abbreviated New Drug Submission (ANDS) for the medicinal ingredient “tacrolimus”. The complaint falls within paragraph 30(1)(a) of the Act.

The scope of the complaint was limited to the dates on which specific correspondence was exchanged between a third party and Health Canada, which were withheld under paragraphs 20(1)(b) and 20(1)(c) concurrently.

Health Canada and the third party did not show that all of the requirements of paragraphs 20(1)(b) and 20(1)(c) were met.

The Information Commissioner ordered Health Canada to disclose the dates within the records. Health Canada gave notice that it would implement the order.

The complaint is well founded.

Read more
Nov 21
2023

Global Affairs Canada, 5823-01465

Institution
Global Affairs Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-03337
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following the date of my final report.
Read more
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