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Canadian International Development Agency

Part A:       Requests carried over from the prior fiscal year (2009-2010)
1. Number of requests carried over: 52
2. Requests carried over from the prior fiscal year— in a deemed-refusal situation on the first day of the new fiscal year 8
Part B:       New requests received in fiscal year 2010-2011 (Exclude requests included in Part A)
3. Number of requests received during the fiscal period 205
4.A How many were completed during fiscal year 2010-2011 within the statutory 30-day time limit? 87
4.B How many were completed during fiscal year 2010-2011 beyond the statutory 30-day time limit where no extension was claimed? 5
4.C How long after the expiry of the statutory 30-day time
limit did it take to complete the request where no extension was claimed?
 
  1-30 days: 3
  31-60 days: 1
  61-90 days: 0
  Over 91 days: 1
5. How many were extended pursuant to section 9? 110
6.A How many were completed during fiscal year 2010-2011 within the extended time limit? 53
6.B How many were completed during fiscal year 2010-2011 after exceeding the extended time limit? 4
6.C How long after the expiry of the extended deadline did it take to respond? 4
  1-30 days: 1
  31-60 days: 1
  61-90 days: 2
  Over 91 days: 0
7. Number of requests received in 2010-2011 that were carried over to 2011-2012? 56
8. As of April 1st, 2011, how many requests which were received in the 2010-2011 reporting period are in a deemed-refusal situation? 4
Part C:       Workload
9. What is the number of pages reviewed for requests completed in:  
  2008-2009? 10,188
  2009-2010? 89,470
  2010-2011? 17,563
10. What is the number of consultations requests received  in:  
  2008-2009? 86
  2009-2010? 61
  2010-2011? 111
Part D:       Contributing Factors
11. Please describe the most significant issues that affected your institution’s ability to respond to access to information requests in a timely manner (within 30 days and/or statutory timelines) since becoming subject to the Act. These may include:
  • Requests for large volume of records

  • Approval process of access requests

  • Difficulties to retrieve records (OPI turnaround time)

  • Staff shortages / resources

  • Requests filed in bulk

  • Consultations with other institutions

  • Others

The following factors had the greatest impact on our ability to respond to requests quickly:
  1. consultations with other institutions;
  2. large number of simultaneous requests; and
problems obtaining documents from OPIs.
12. Please describe any practices or policies developed/undertaken by your institution to improve the timely delivery of your access to information program since becoming subject to the Act and, where possible, indicate how successful these practices/policies have been. These may include:
  • Informal treatment of requests

  • Streamlined approval process

  • Partial release of records

  • Fast track process for common requests

  • Others

To speed up the processing of requests, we have
  1. developed a procedures manual for ATIP employees;
  2. held dozens of information sessions;
  3. appointed and trained liaison officers;
  4. provided training to our ATIP employees;
  5. updated our electronic tools;
  6. restructured the ATIP office; and
  7. undertaken the partial disclosure of documents.
Part E:       Completion Time
13. What is the average completion time for all requests completed in 2010-2011?
113 Days
Part F:        Statistical Report on the Access to Information Act
14. Please attach your institution’s completed Report on the Access to Information (Form TBS/SCT 350-62) for 2008-2009, 2009-2010 and 2010-2011. For institutions on a fiscal year other than April 1st-March 31st, include any supplemental reports where available.