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Royal Canadian Mounted Police

Part A:       Requests carried over from the prior fiscal year (2009-2010)
1. Number of requests carried over: 196
2. Requests carried over from the prior fiscal year— in a deemed-refusal situation on the first day of the new fiscal year 96
Part B:       New requests received in fiscal year 2010-2011 (Exclude requests included in Part A)
3. Number of requests received during the fiscal period 1657
4.A How many were completed during fiscal year 2010-2011 within the statutory 30-day time limit? 1293
4.B How many were completed during fiscal year 2010-2011 beyond the statutory 30-day time limit where no extension was claimed? 66
4.C How long after the expiry of the statutory 30-day time
limit did it take to complete the request where no extension was claimed?
  1-30 days: 34
  31-60 days: 24
  61-90 days: 6
  Over 91 days: 2
5. How many were extended pursuant to section 9? 206
6.A How many were completed during fiscal year 2010-2011 within the extended time limit? 128
6.B How many were completed during fiscal year 2010-2011 after exceeding the extended time limit? 36
6.C How long after the expiry of the extended deadline did it take to respond?  
  1-30 days: 13
  31-60 days: 12
  61-90 days: 7
  Over 91 days: 4
7. Number of requests received in 2010-2011 that were carried over to 2011-2012? 134
8. As of April 1st, 2011, how many requests which were received in the 2010-2011 reporting period are in a deemed-refusal situation? 36
Part C:       Workload
9. What is the number of pages reviewed for requests completed in:  
  2008-2009? 317,278
  2009-2010? 437,940
  2010-2011? 245,148
10. What is the number of consultations requests received  in:  
  2008-2009? 531
  2009-2010? 533
  2010-2011? 625
Part D:       Contributing Factors
11. Please describe the most significant issues that affected your institution’s ability to respond to access to information requests in a timely manner (within 30 days and/or statutory timelines) since becoming subject to the Act. These may include:
  • Requests for large volume of records

  • Approval process of access requests

  • Difficulties to retrieve records (OPI turnaround time)

  • Staff shortages / resources

  • Requests filed in bulk

  • Consultations with other institutions

  • Others

  • Significant and steady increase in workload continues to be major issue (workload under both legislation went up another 11% in 2010/2011 in comparison with the previous FY)

  • Budgetary restraints have limited our ability to fully staff all positions within our ATIP Branch.

  • Other institutions occasionally do provide late responses to our consultation requests thus resulting in a deemed refusal attributable to our institution.

  • Vague and broad scope of some of the requests received creates a lot of confusion and unnecessary delay for both our staff and our OPI’s.

  • Requests for very large volume of information will tie down analysts for several months/years.

  • OPI’s own busy workload leads to occasional delay in retrieving records from them.

12. Please describe any practices or policies developed/undertaken by your institution to improve the timely delivery of your access to information program since becoming subject to the Act and, where possible, indicate how successful these practices/policies have been. These may include:
  • Informal treatment of requests

  • Streamlined approval process

  • Partial release of records

  • Fast track process for common requests

  • Others

  • Fine tuning of our new intake unit.

  • Continued practice of partially releasing records.

  • Improved streamlining of broad scoped requests via increased communication with clients right at the onset.

  •  Improved requirement under 9(2) of ATI to 97 percent in reporting period 2010-2011

  • Full implementation of new online RCMP Access to Information Act/ Privacy Act request form, along with instructions, to facilitate, improve and speed up the process

Part E:       Completion Time
13. What is the average completion time for all requests completed in 2010-2011?
Part F:        Statistical Report on the Access to Information Act
14. Please attach your institution’s completed Report on the Access to Information (Form TBS/SCT 350-62) for 2008-2009, 2009-2010 and 2010-2011. For institutions on a fiscal year other than April 1st-March 31st, include any supplemental reports where available.
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