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Report cards process
Institutions commented on the lack of notice they received about the type and scope of information we gathered as part of the process, which, for the most part, they were not able to generate from their case management systems. Quite understandably, without knowing the specifics, institutions felt that they were not able to prepare adequately and allocate resources accordingly.
The report cards exercise is about providing constructive criticism to encourage each institution to become more effective in meeting its obligations under the Act. It is not meant to be a carpet-bombing tactic. We believe that institutions will fare better if we advise them in advance of areas that require improvements.
The Office of the Information Commissioner will prepare and widely publish a triennial plan for institutional performance reviews.