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Figure 3

This bar charts shows the number of open and closed longstanding complaints from November 2008 to March 2011:

  • As of November 17, 2008: closed: 0; open, 1,594
  • As of March 31, 2009: closed: 489; open: 1,105
  • As of March 31, 2010: closed, 1,207; open: 387
  • As of March 31, 2011: closed 1,479; open: 115