Archived Content

Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please contact us to request a format other than those available.

Figure 2

This bar chart shows the turnaround for complaints closed in each of three years: 2008-2009, 2009-2010 and 2009-2011, over six time frames, as follows:

  • Fewer than three months: 142 (2008-2009), 238 (2009-2010) and 361 (2009-2011)
  • Three to six months: 276 (2008-2009), 397 (2009-2010) and 361 (2009-2011)
  • Six to nine months: 280 (2008-2009), 205 (2009-2010) and 235 (2009-2011)
  • Nine months to one year: 327 (2008-2009), 212 (2009-2010) and 175 (2009-2011)
  • One to two years: 585 (2008-2009), 591 (2009-2010) and 371 (2009-2011)
  • More than two years: 188 (2008-2009), 474 (2009-2010) and 428 (2009-2011)