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Outcome of complaints closed

Outcome of administrative complaints (997)

The pie chart shows the outcomes of investigations into 997 administrative complaints: well founded, resolved without recommendations: 621 complaints; not well founded: 143 complaints; settled: 5 complaints; discontinued: 224 complaints; well founded with recommendations-resolved: 4 complaints; and well founded with recommendations-not resolved: 0 complaints.

The table below the pie chart sets out the data in column form and include the percentage for each category, as follows:

Administrative complaints

Well founded, resolved without recommendations

Not well founded

Discontinued

Settled

Well founded with recommendations-resolved

Well founded with recommendations-not resolved

Delays

312

15

133

0

3

0

Time extensions

201

66

58

0

1

0

Fees

48

28

5

0

0

0

Miscellaneous

60

34

28

5

0

0

 

62%

14%

22%

0.5%

0.4%

0%

Note: Percentages may not add up to 100 due to rounding.