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Table 5

This table shows the number of complaints completed with a finding in 2010-2011, in three categories: overall, with merit and no well founded:

  • Canada Revenue Agency: overall: 252; with merit: 216; not well founded: 36
  • Canadian Broadcasting Corporation: overall: 100; with merit: 48; not well founded: 52
  • Royal Canadian Mounted Police: overall: 75; with merit: 25; not well founded: 50
  • Foreign Affairs and International Trade Canada: overall: 70; with merit: 54; not well founded: 16
  • Citizenship and Immigration Canada: overall: 65; with merit: 40; not well founded: 25
  • National Defence: overall: 64; with merit: 44; not well founded: 20
  • Public Works and Government Services Canada: overall: 62; with merit: 29; not well founded: 33
  • Transport Canada: overall: 59; with merit: 47; not well founded: 12
  • Correctional Service of Canada: overall: 58; with merit: 27; not well founded: 31
  • Privy Council Office: overall: 52; with merit: 34; not well founded: 18
  • Industry Canada: overall: 47; with merit: 24; not well founded: 23
  • Health Canada: overall: 42; with merit: 36; not well founded: 6
  • Canadian Air Transport Security Authority: overall: 37; with merit: 24; not well founded: 13
  • Indian and Northern Affairs Canada: overall: 26; with merit: 23; not well founded: 3
  • Human Resources and Skills Development Canada: overall: 23; with merit: 19; not well founded: 4
  • Department of Justice Canada: overall: 23; with merit: 13; not well founded: 10
  • Others (64 institutions): overall: 296; with merit: 179; not well founded: 117
  • Total: overall: 1,351; with merit: 882; not well founded: 469