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2010-2011
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Annual Report 2010–2011
Paving the Access Ramp to Transparency
Contents
Message from the Information Commissioner
Who we are and what we do
Complaints and investigations
Highlights
I. Improving service delivery
1. Achieving efficiencies for faster and greater disclosure
2. Noteworthy investigations
3. Maximizing compliance
4. Working towards clear jurisprudence in favour of disclosure
II. Catalyzing synergies for a leading access regime
III. Exercising responsible and effective governance
IV. Looking ahead
Appendix 1. Ongoing court cases
Appendix 2. Amendments and proposed amendments to the
Access to Information Act
Appendix 3. Parliamentary activities of interest