Percentage of requests closed within 30 days or less (2002-03 to 2012-13)

Proportion of requests closed within 30 days by reporting period

Text Version

Graph description: The present line graphic describes the proportion of requests closed within 30 days or less for the reporting periods 2002-03 to 2012-13. This proportion of requests closed within 30 days went down from 69.03% in 2002-03 to 55.3% in 2011-12. In 2012-13 the proportion was back to 64.8%. The proportions by reporting period are as follows:  

Reporting period 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13
Proportion 69.03% 63.93% 61.73% 59.64% 57.77% 57.24% 57.06% 56.10% 56.90% 55.30% 64.80%