Department of Finance Canada

Overall performanceFootnote 1

The Department of Finance Canada’s (FIN) saw a decrease of 5.1% in the number of requests received. Its overall performance in 2014-2015 was similar compared to the previous period. This report provides comparative statistics for the last three periods (2012-2015).

Workload

FIN received 519 requests under the Access to Information Act (the Act), representing 0.7% of total requests received across government in 2014-2015. The majority of requests received by FIN were from the media (36.4%), followed by the business sector (23.9%). Requests from the media decreased by 42.6% this reporting period compared to 2013-2014, whereas requests from the business sector increased by 27.8%.

FIN completed 482 requests this reporting period. The completion rateFootnote 2 was 80.1%, which is lower than the government-wide rate of 85.1% and a decrease of 7.5% compared to FIN’s completion rate in the previous period. FIN also received 292 informal requests in 2014-2015, and 80.8% were completed within 30 days. The number of consultations received by FIN from other federal government institutions decreased from 189 to 159, representing a decrease of 15.9% compared to 2013-2014.

In 2014-2015, FIN processed 48,699 pages. The average number of pages processed per completed request increased from 130 in 2013-2014 to 136 in 2014-2015.

The information released by FIN was mostly in paper format: 222 requests in paper format compared to 118 in electronic format

Table 1. Workload

Measures 2012-2013 2013-2014 2014-2015
Number of requests received 495 547 519
Annual change (%) - 10.5% -5.1%
Completed requests 458 573 482
Annual change (%) - 25.1% -15.9%
Number of consultations received (from other government institutions) 261 189 159
Annual change (%) - -27.6% -15.9%
Average number of pages processed per request completed 135 130 136
% of requests for which more than 1000 pages were processed 2.2% 2.7% 1.7%

Request completion time

Timeliness

Figure 1 shows that 53.1% of requests were completed in 30 days or less, which is slightly lower than the results observed in 2013-2014 (56.7%). The proportion of requests completed between 31 and 60 days increased slightly by 1.4%. We also saw a marginal reduction in the percentage of requests completed in more than 365 days.

Figure 1: Request Completion Time

Figure 1: Request Completion Time

Text version

Figure 1 is a bar chart with vertical bars, representing the completion time by FIN during each reporting period between 2012-2013 and 2014-2015. The results are as follows:

Completion time 2012-2013 2013-2014 2014-2015
30 days or less 42.36% 56.72% 53.11%
31-60 days 24.45% 13.96% 15.35%
61-120 days 21.18% 16.40% 19.71%
121-180 days 9.83% 9.25% 8.92%
181-365 days 1.75% 2.44% 2.07%
More than 365 days 0.44% 1.22% 0.83%
 

Extensions

FIN took a total of 255 extensions in 2014-2015 compared to 299 in 2013-2014. Most extensions were for consultations (61.2%), followed by interference with operations (20.0%), and third-party notice (18.8%).

Figure 2 shows that 30.2% of extensions were taken for 30 days or less, which is an increase of 7.1% from the previous period. Figure 2 also shows that the proportion of extensions taken between 31 and 60 days in 2014-2015 decreased significantly by 23.9% since 2012-2013. No extensions were taken for more than 180 days in 2014-2015.

Figure 2: Length of Extensions

Figure 2: Length of Extensions

Text version

Figure 2 is a bar chart with vertical bars, representing the length of extensions taken by FIN during each reporting period between 2012-2013 and 2014-2015. The results are as follows:

Length of extensions 2012-2013 2013-2014 2014-2015
30 days or less 23.99% 23.08% 30.20%
31-60 days 48.65% 29.10% 24.71%
61-120 days 27.03% 45.48% 42.75%
121-180 days 0.34% 2.01% 2.35%
181-365 days 0.00% 0.33% 0.00%
More than 365 days 0.00% 0.00% 0.00%
 

Deemed refusals

In 2014-2015, the number of requests closed past the statutory deadline was 37, which accounts for 7.7% of completed request. This rate represents a “B” grade.Footnotee 3 The most common reasons for overdue requests were external consultations (24.3%), internal consultations (18.9%), others (43.2%) and workload (13.5%).

Figure 3 shows that 48.7% of the overdue requests were late by 15 days or less and 13.5% of were late between 16 and 30 days. In total, 62.2% of overdue requests were late by 30 days or less.

Figure 3: Lateness of Overdue Requests

Figure 3: Lateness of Overdue Requests

Text version

Figure 3 is a pie chart, representing the delayed days for overdue requests taken by FIN in 2014-2015.The results are as follows:

Number of days 2014-2015
1 to 15 days 48.65%
16 to 30 days 13.51%
31 to 60 days 18.92%
61 to 120 days 5.41%
121 to 180 days 2.70%
181 to 365 days 5.41%
More than 365 days 5.41%
Total 100.0%
 

Disclosure

Percentage of requests for which information was disclosed

In 2014-2015, 42 of completed requests were entirely disclosed, representing 8.7% of all completed requests. This is the lowest disclosure rate since 2012 (see Figure 4). Figure 4 also shows that the rate for partially disclosed requests was 61.8% in 2014-2015, which is similar to the previous two periods.

Figure 4: Level of Disclosure

Figure 4: Level of Disclosure

Text version

Figure 4 is a bar-chart with vertical bars, representing the entirely disclosed and disclosed in part requests as proportion of total requests completed by FIN during each reporting period between 2012-2013 and 2014-2015.The results are as follows:

Disclosure 2012-2013 2013-2014 2014-2015
All disclosed 12.23% 9.77% 8.71%
Disclosed in part 60.70% 61.43% 61.83%
 

Exemptions

The average number of exemptions used per completed request decreased from 3.22 in 2013-2014 to 2.97 in 2014-2015 (see Table 2).

The most used exemptions in 2014-2015 were for section 21 (Operations of Government) (39.9%), section 20 (Third-Party Information) (10.6%) and section 14 (Federal-Provincial Affairs) (10.8%). In general, we observed an increase in the use of exemptions compared to previous period.

Table 2: Exemptions

Exemptions 2012-2013 2013-2014 2014-2015
Total number of exemptions 1,289 1,846 1,430
Total number of completed requests 458 573 482
Average number of exemptions per completed request 2.81 3.22 2.97

Complaints at the OIC

In 2014-2015, the OIC received 12 complaintsFootnote 4 against FIN, which is less compared to 19 complaints received in 2013-2014. The majority of complaints were refusal (10), while the minority were administrative (2). This is similar to last year’s complaints statistics (14 refusal and 5 administrative complaints).

Half of the complaints received in 2014-2015 were well-founded and resolved and half were discontinued this reporting period.

Footnotes

Footnote 1

Overall performance is based on two primary indicators: % of requests completed within 30 days, % of requests that were fully disclosed.

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Footnote 2

The completion rate was calculated using the number of received requests during the reporting period as well as outstanding requests from the previous period.

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Footnote 3

The 2007-2008 OIC report card grading system was used to estimate the grade A= 0 to 5%; B= 5 to 10%; C=10 to 15%, D= 15 to 20%, F=20% and more.

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Footnote 4

The numbers reported in this section are based on the OIC’s statistics. The information may not reflect the statistics reported by institutions due to the discrepancies in the methodology used.

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