Contact us

Telephone

(613) 995-2410 (National Capital Region)
1-800-267-0441 (Toll-free)
(613) 947-0388 (TTY)

The switchboard is staffed Monday to Friday from 9:00 a.m. to 4:00 p.m., Eastern Time.

Fax

(613) 947-7294

Email

general@oic-ci.gc.ca

*Please note: As this is not a secure email link, we do not recommend using it to send personal information. We also cannot accept formal complaints by email or phone.

The Information Commissioner of Canada
Place de Ville, Tower B
112 Kent Street, 7^th Floor
Ottawa, Ontario K1A 1H3

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Website Issues

Skip to Contact Information What page address (URL) or page description? What were you trying to do when you encountered the problem?

What were the problems?

small font that can't be adjusted

poor colour contrast

unclear information, typos or poor grammar

acronym or jargon not explained

confusing search results

poor keyboard navigation

some elements are too small to click on

images with no text alternative provided

multimedia without captions or text equivalent

moving or flashing object that can’t be controlled

incomplete or non-existent page (for example, “Page not found” error)

error notification is confusing or no error notification

Desktop & Laptop Information

Please include the version and other clarifying details Operating System Browser Adaptive or assistive device

Mobile Information

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Follow-up

Can we contact you if further details are required? Would you like to receive a response when your complaint or identified difficulty has been addressed?

Contact Information

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