Contents

• Message from the Commissioner
• Who we are and what we do
• Complaints and investigations
• Highlights
  • 1. Sharpening our focus on complex files
  • 2. Ensuring compliance with the Act
  • 3. Pursuing important principles of law
  • 4. Engaging with stakeholders
  • 5. Ensuring operational integrity and corporate support to investigations
  • 6. Looking ahead
• Appendix A. Report of the Information Commissioner ad hoc